Quality Improvement Specialist

The Quality Improvement Specialist will be part of a collaborative team which provides continuous support to our staff, helping them fine tune their skills in all areas of service delivery to our members. Your varied roles will include trainer, consultant, facilitator, mentor, and evaluator. You will assist with quality improvement efforts, provide technical assistance, develop and implement training to improve practice fidelity, assist in utilization management, and perform procedures to support clinical operations. You must have a strong knowledge of service delivery modalities for child and/or adult members (Child and Family Team process or adult recovery team process).

Must have knowledge of community based behavioral health services. Must have knowledge of the spectrum of mental illnesses, DSM-5 codes and descriptions, psychotropic medications and crisis intervention. Must be able to maintain excellent member relationships. Must be an energetic, flexible, creative, innovative individual who can monitor strengths-based, family-centered support plans. Must also be able to monitor and facilitate the delivery of community-based integrated services from diverse providers.

As part of one of our professional administrative teams, your work will help support our caring and dedicated employees so they can provide efficient, quality care and timely services to our members. Your ability to provide excellent service to our employees and willingness to be constantly striving to meet their needs and expectations is critical in this role. You must have a positive attitude, be responsive, and have a desire to serve your fellow employees and our community with honesty, respect and strength.

A complete job description is available upon request.

REQUIREMENTS

To be eligible for this position, you must a bachelors degree in a field related or similar to behavioral health and one year full-time behavioral health work experience; or an associate degree and at least two years full-time behavioral health work experience; or a high school or equivalency diploma and four years full-time behavioral health work experience. Must maintain a current Arizona state fingerprint clearance card. Must be able to use current electronic records management system and type 2540 WPM.

COMPENSATION

This position is offered at a fair, competitive salary. A good benefits package is a valuable part of your total compensation, and weve got a great one: medical, dental and vision insurance; paid sick, vacation and holiday time; tuition reimbursement; retirement plan with match; disability insurance; life insurance; flexible spending and health savings accounts; an employee assistance program; employee discounts; and more. When you consider everythingthe salary, the benefits, the ongoing training and support we offer, and the impact youll have on the lives of othersit could be the right opportunity for you.

Any offer of employment is contingent upon verification of education, employment, driving record and auto insurance, and completion of a criminal background check and drug testing.

Southwest Network is an equal opportunity employer.

ABOUT SOUTHWEST NETWORK

Southwest Network provides integrated behavioral and physical health services, caring for both the mind and body for whole health and wellness. We provide treatment programs for seriously mentally ill adults and children and adolescents with complex emotional and behavioral needs. We are committed to their recovery, and we work together to offer hope, support individual goals, encourage self-sufficiency, and change lives. We do whatever is needed for the individuals and families we serve.

We truly understand how important our employees are to those they care for, and how critical they are to our mission. As one of our employees, we will look after as many of your professional and personal needs as we can and make sure your work environment is productive, yet pleasant and informal. We are committed to offering you opportunities for personal and career growth, and we value and reward innovation, collaboration, dedication, and strength.