Job Description
Job Description
This position can be based anywhere in the U.S.
CVS Health, a Fortune 5 company, is hiring a Rebate Client Support Advisor who will be responsible for supporting, investigating, and responding to internal and external client-specific manufacturer rebate questions.
The Rebate Client Support advisor will be the subject matter expert on all processes related to answering client-specific manufacturer rebate questions and producing client-specific reporting from a manufacturer rebate perspective. This position will collaborate with key personnel and leaders in many other functional areas, as questions and reporting requests are initiated by Client Audit, Trade, Underwriting, Account Management, or the clients themselves. This position will interface closely with our Rebate Research, Rebate Resubmissions, Claims, and Invoice teams in order to satisfy all client-specific requirements and answer all questions, and to limit client service warranty payouts arising from incorrect invoice submissions.
This position is also responsible for the development of a team of analysts. Duties include thorough onboarding and training of all new hires, providing ongoing coaching and feedback, and delegating work amongst team members. It will also be responsible for leading the successful rollout of new initiatives, process improvements, and projects.
Successful Candidate will have:
* Excellent oral and written communication skills
* Strong leadership skills, with the ability to successfully train and develop staff
* Proven problem solving and data analysis skills
* Ability to break down complex processes into simpler tasks and execute them
* Ability to establish and maintain collaborative relationship across functional unit.
Required Qualifications
* Minimum 5+ years' experience performing in-depth research, investigation, analysis, and/or ad-hoc reporting
* Proficiency using Microsoft Excel with the ability to work with large data sets.
Preferred Qualifications
* Experience working with rebate invoicing, payments, reconciliations, or formulary research. Experience working in a fast paced, deadline driven environment
* Knowledge of pharmaceutical industry, drug products, and manufacturer rebate contracts
* Ability to query data via SQL and other data analytic tools
Education
Bachelors Degree required
Business Overview
At CVS Health, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.
This position can be based anywhere in the U.S.
CVS Health, a Fortune 5 company, is hiring a Rebate Client Support Advisor who will be responsible for supporting, investigating, and responding to internal and external client-specific manufacturer rebate questions.
The Rebate Client Support advisor will be the subject matter expert on all processes related to answering client-specific manufacturer rebate questions and producing client-specific reporting from a manufacturer rebate perspective. This position will collaborate with key personnel and leaders in many other functional areas, as questions and reporting requests are initiated by Client Audit, Trade, Underwriting, Account Management, or the clients themselves. This position will interface closely with our Rebate Research, Rebate Resubmissions, Claims, and Invoice teams in order to satisfy all client-specific requirements and answer all questions, and to limit client service warranty payouts arising from incorrect invoice submissions.
This position is also responsible for the development of a team of analysts. Duties include thorough onboarding and training of all new hires, providing ongoing coaching and feedback, and delegating work amongst team members. It will also be responsible for leading the successful rollout of new initiatives, process improvements, and projects.
Successful Candidate will have:
* Excellent oral and written communication skills
* Strong leadership skills, with the ability to successfully train and develop staff
* Proven problem solving and data analysis skills
* Ability to break down complex processes into simpler tasks and execute them
* Ability to establish and maintain collaborative relationship across functional unit.
Required Qualifications
* Minimum 5+ years' experience performing in-depth research, investigation, analysis, and/or ad-hoc reporting
* Proficiency using Microsoft Excel with the ability to work with large data sets.
Preferred Qualifications
* Experience working with rebate invoicing, payments, reconciliations, or formulary research. Experience working in a fast paced, deadline driven environment
* Knowledge of pharmaceutical industry, drug products, and manufacturer rebate contracts
* Ability to query data via SQL and other data analytic tools
Education
Bachelors Degree required
Business Overview
At CVS Health, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.
We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, sex/gender, sexual orientation, gender identity or expression, age, disability or protected veteran status or on any other basis or characteristic prohibited by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.
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