Donor Network of Arizona

Tempe, Arizona, United States

Referral Responder I

Posted over 1 month ago

Job Description

We are looking for dedicated individuals, excited to be a part of our culture!

About Donor Network of Arizona
Working at Donor Network of Arizona (DNA) is more than organ, eye and tissue donation and transplantation. We work in the field of generosity, facilitating the selfless gifts of donation to save and heal lives.
DNA employees use their unique talents to make the most of every situation, every opportunity, and every donation. Each position at DNA plays an important role in the donation process while honoring the legacy of donors and celebrating the renewed health of recipients.
Current Needs:
Day and Night shifts are available
*Looking for candidates with LPN, EMT, RT, EMR/scribe knowledge*
What We Offer:
Competitive Salary-$26.63-$32-plus night differential from $2.24-$6.25
Dental
Vision
Medical
Employee Assistance Program
403B
Tuition Assistance after 1 year employed
Telemedicine
LTD,STD,LTC
Wellness program
The opportunity to help save and heal lives!

About the Role:
The Referral Responder (RR) role is responsible for maximizing the organ referral and evaluation process in collaboration with the Advisor on Call (AOC), Organ Recovery Coordinator (ORC), Organ Donation Coordinator (ODC), Donation and Family Advocate (DFA), Referral and Donor Screening Services (RDSS), hospital staff, physicians, and medical director as needed.
The RR is responsible for initial intake and responding to and screening heart beating ventilated (HBV) referrals, assessing organ donor suitability, and enhancing the donation process. The RR is responsible for maintaining donor records, providing donor family support, electronic medical record entry, and communication in conjunction with donor family advocate services. For potential organ donors, the RR is occasionally responsible for facilitating family conversation regarding donation and obtaining informed consent, in collaboration with the ORC and DFA staff if available. This includes collaborating with hospital staff to determine appropriate timing for family counseling and conversation.

Clinical Responsibilities
Initial referral intake and response of heart beat ventilated referrals:
Outcome: The RR staff are responsible for responding to referrals in a prompt, professional manner that facilitates the evaluation of both the donor hospital and DNA.
Assessment: Uses experience and knowledge to evaluate the referred patients for suitability for organ, tissue, and eye donation in conjunction with the AOC, medical director, transplant centers, and RDSS.
Organ donor suitability:
Outcome: Identifies all suitable organ donors, obtains clinical status, plan of care, and family information. Ensures that the family is not approached about donation when no potential for donation exists. Ensures that withdrawal of care is not initiated prior to evaluation of donor suitability.
Assessment: Uses experience and knowledge to evaluate the referred patients for suitability for organ, tissue, and eye donation in conjunction with the AOC, medical director, transplant centers, and RDSS.

Medical and legal requirements:
Outcome: All medical and legal requirements will be met per hospital, CMS, and OPTN policies prior to organ recovery.
Assessment: Facilitates brain death testing, ensuring hospital policies are followed.

D. Family approach and consent:
Outcome: The RR ensures that the utmost care and support is being given to the potential donor and donor families. Ensuring the legal decision-maker is approached in an optimal manner to make the donation decision based on complete information provided.
Assessment: The RR works in conjunction with the AOC, ORC, ODC, DFA, and hospital staff to determine the legal decision-maker. They evaluate family dynamics and ensure that the legal decision maker is understanding of the potential donors medical status, terminal condition, and/or impeding neurological or cardiovascular death.

Office responsibilities/miscellaneous:
1. Attends monthly ORS meetings.
2. Stays up to date on all assigned SOPs and any assigned tasks.
3. Maintains any continuing educations units (CEUs) as applicable.
4. Other duties as assigned by ORS leadership.

Requirements:
Minimum Experience
1-2 years of experience as an EMT-P, LPN, RT, medical scribe, or previous OPO experience
1 year experience with medical terminology

Preferred Education
EMT-P, LPN or RT license
Associate or Bachelors Degree or relevant medical certification

Preferred Experience
1-2 years of OPO experience

Donor Network of Arizona is a drug free workplace

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