Job Description
Montage Healths application process has changed effective 12/20/2019.
If you submitted an online application prior to 12/20/2019, you will be required to recreate your profile information if you want to apply to any new positions. You will no longer have access to your previously saved profiles and applications. Current employees applying for transfer into a posted position must also create a profile.
- Excellent Pay and Generous Benefits including a Pension and Continuing Education Reimbursement
- Excellent Team Orientated Culture
- Free Gym for Employees
Job Description:
Under the leadership of the HIT Clinical Applications Manager, the RN Analyst is responsible for supporting all aspects of build, maintenance, break/fix and optimization in their assigned applications. This position collaborates with other application analysts, Clinical Informatics, Instructional Designers and users to maintain and optimize Montages electronic health record.
Responsibilities include but are not limited to:
Mastering of assigned application(s) and applied workflows including clinical, technical and operational Expert in the development, testing, validation and maintenance of the Epic application Use Clinical background and subject matter expertise to build and support the application Serve as a clinical leader and resource in promoting the understanding, integration and application of information technology in healthcare settings Developing and maintaining an in-depth understanding of complex clinical, technical and operational workflows to properly optimize the assigned application. Provide support to end users for software implementations, updates, and new version releases and document project issues Complete testing and workflow validation of assigned applications and modifications before implementation into all environments Gathering end user requirements and evaluating complicated workflows by working directly with end users Active participant in RN analyst meeting Attendance and participation in Clinical Informatics and Nursing Governance meetingsR Oversee implementation of upgrades and service updates Participate in on call coverage rotation as assigned Follow team standard operating procedures, polices, and use organization standard templates
HIT departmental responsibilities
Maintaining focus on customer service and responsiveness Excellent communication both written and verbal Troubleshoot technical problems Master HIT tools, applications, and processes Maintain fluency in HIT and industry best practices, tools, applications, and processes Follow departmental and organizational policies and procedures
Required Experience:
Excellent written and oral communication skills
Active Registered Nurse license
Previous hospital experience as a registered nurse
Customer service
Microsoft Office products
Preferred Experience:
IT issue tracking software or "ticketing" systems e.g. ServiceNow
Project management
Education:
Bachelors degree in healthcare, informatics, education, business, or information systems required. Equivalent experience may be substituted.
Licensure/Certification:
Active Registered Nurse License
Preferred existing certifications
Epic certification in application for assigned position
Epic certifications is required within 90 days of completion date of course and as required to support new versions.
Assigned Work Hours:
Full time (exempt)
Position Type:
Regular