Room Attendant - Full Time

JOB SUMMARY:

Guest Room Attendants are responsible for the daily cleaning of all assigned guestrooms. Areas to clean include bathrooms, living room area(s), and entryways. This daily cleaning also includes all furniture, fixtures, and equipment. Guest Room Attendants will use in room telephones to record their time, update room statuses, & report any/all maintenance issues in their assigned guestrooms. Members in the Housekeeping Team must maintain confidentiality and adhere to hotel and casino gaming regulations.

ESSENTIAL JOB FUNCTIONS:

Adheres to Standard Operating Procedures (SOP) to ensure all 14 assigned rooms are cleaned properly, consistently maintained and meet the room standard

Supplies rooms with all amenities and linens

Cleans windows and mirrors

Vacuum and clean carpeted areas and behind furniture

Respond and clean biohazards located in assigned room

Fills out daily housekeeping logs

Enters proper code via telephone, to update room status

Turns in all lost and found items to ensure proper logging and distribution of time

Must be able to complete work assignments with little direct supervision.

ADDITIONAL JOB DUTIES:

May be required to work as a Houseperson, Laundry Attendant, Heavy Duty Cleaner, Pool Attendant, or Cleaning Specialist.

Cleans and maintains his/her cart

Work as a team with other employees

All other duties as assigned

EDUCATION and/or EXPERIENCE:

High school degree or GED preferred.

One (1) year of hospitality experience preferred.

QUALIFICATIONS:

The requirements listed are representative of the knowledge, skill and/or ability required to fulfill the obligations of this position.

Must meet quality, time standards and Standard Operating Procedures (14 room quota) within 90 days in position

Must be able to work with a variety of cleaning chemicals

Ability to use a touch-tone telephone as a key pad.

Must present a well-groomed appearance.

Must perform duties with a sense of urgency.

Must maintain good eye contact.

Ability to multi-task and maintain organization

• Must be able to read, write, speak and understand English.
• Must be able to get along with co-workers and foster team work.
• Must present a well-groomed appearance.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Mobility and dexterity to make beds; clean hotel rooms.
• Must be able to stand, stoop, twist, reach, kneel, grip and bend in the execution of normal duties.
• Must be able to read, write, speak and understand English.
• Must be able to push, pull up to 300 pounds (proper training techniques for lifting will be provided).
• Must be able to see small objects in poorly lit area.
• Able to tolerate cleaning chemicals without developing and allergic reaction.
• Must be able to stand and walk for the entire shift.
• Must be able to work with and tolerate areas containing varying noise and temperature levels, illumination, vibration, crowds, and areas with second hand smoke
• Must be able to work at a fast pace, efficiently.
• Must be able to respond to visual, olfactory and aural cues.

Must be able to operate in mentally and physically stressful situations

Must be able to work a flexible schedule including weekends, evenings and holidays

• Ability to work safely while performing repetitive tasks
• Ability to dust all room surfaces; high and low
• Flexibility in movement to clean toilets, mirrors and bathtubs.
• Must be able to work on hand and knees for and extensive period of time.

Ability to work around dust, pet dander/hair without any adverse reactions

DISCLAIMER:
Preference is given to Ak-Chin community members and members of other recognized Arizona tribes.

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments)