Monarch Blackhawk Casino

Black Hawk, Colorado, United States

Sales Coordinator - Onsite Job Fair 1.26 & 1.28

Posted over 1 month ago

Job Description

Job LocationsUS-CO-Black Hawk
ID2021-13041Employment TypeFull-TimeSubdivisionHospitality
Overview

Job Title: Sales Coordinator

Salary: $17

Status: Full Time

Shift: Day, Shing

Other Compensation:

Let your career take flight!!!! Monarch Casino Resort Spa in Black Hawk, Colorado is immediately hiring for all resort positions!

Monarchs new resort will feature a Chophouse, 24/7 Caf, Specialty Restaurant, and Buffet. Our spa will feature state of the art spa services on top of the 23rd story of our resort along with a roof top pool, saunas, hot tubs and more!

Now hiring bold, motivated, team-focused individuals!

Part Time and Full Time Team Members (TMs) Will Enjoy:

  • Hiring Incentives for Non-Management
  • Team Member Referral Program
  • Education/Tuition Reimbursement
  • Flexible Work Schedules
  • 1 Free Meal per Shift
  • Subsidized Transportation Options
  • Free Parking
  • Team Member Anniversary Program and Recognition

Full Time Team Members (30+ hours) also enjoy:

  • 2 Weeks PTO
  • 6 Observed Holidays
  • Health Benefit Insurance Package after 90 days (medical, dental, vision, life insurance, short term disability)
  • 401k with company match
  • Career Development and Advancement Programs
  • In-State and Out-of-State Relocation Assistance Programs

Dont want to drive to Black Hawk? You dont have to! Check out these casino bus routes at www.casinoshuttle.com or www.aceexpresscoaches.com. As a Team Member of Monarch you can ride the casino bus for only $4-$6 per day!

Responsibilities

The position of Sales Coordinator is responsible for organizing all group and individual booking transactions related to assigned marketing segment(s). The Sales Coordinator inputs and monitors all appropriate reservations and special requests and related services.

  • Process correspondence, reports, proposals and contract documents and internal communications.
  • Work with assigned managers, work cooperatively on any and all projects by their assigned managers
  • Assist in developing and building prospect and client accounts as designated by the annual sales plan and as designated.
  • Receive incoming calls and greet guests.
  • Conduct personal and telephone contacts in a courteous and professional manner with each person who enters or calls the Sales Department. Refer, as appropriate, the caller or visitor to the proper sales staff person or hotel department.
  • Process incoming and outgoing mail.
  • Assist with solicitation and compile appropriate promotional packets, mailings, lists and files.
  • Assist with special client requests for site inspections, room service gifts, and interdepartmental coordination of other related client services.
  • Maintain filing systems, form letters, forms, mailing lists and sales collateral materials.
  • Input data and maintain computer database, to include form letters, reports and direct mail lists.
  • Coordinate assignments and maintain communication with various staff and other departments of the hotel as directed and as appropriate.
  • Maintain traces and appropriate client status reports.
  • Coordinate all aspects of travel arrangements including shipping and coordinating collateral for trade shows and presentations.
  • Work cooperatively with other members of the sales team as well as other departments to create new systems and strategies to increase sales and enhance sales programs.
  • Maintain communication with Sales Directors/Managers and Hotel Department Managers regarding reservations activity.
  • Maintain correspondence with group leaders regarding hotel reservations activity.
  • Participate in community events, special events, etc. as assigned.

Maintain a positive work environment by conducting all communication with clients, prospects, colleagues, co-workers and supervisors in a professional, friendly, cooperative and helpful manner.

Qualifications

Perform other job functions as requested or assigned.
Infrequent business travel may be required.

Essential Qualifications & Abilities:

  • Excellent communication skills both written and verbal
  • Able to take direction well
  • Ability to work independently
  • Ability to perform as an effective team member
  • Excellent basic computer skills
  • Strong organizational skills
  • Excellent phone etiquette
  • Excellent public relations and customer service skills
  • Ethical business practices
  • Professional appearance and attire

    Education:
    High School, related field experience or equivalent

    Experience:
  • Previous advanced clerical or secretarial skills required
  • Previous hotel sales experience preferred

    Software Experience:
  • Computer with various programs (Windows, Delphi and Internet experience preferred)
  • Computerized hotel reservation system (LMS experience preferred)
  • General office equipment
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