Job Description
At TTEC, were all about the Human Experience. Elevated. As a Sales Representative Outbound B2B in TEMPE, AZ, youll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture.
What Youll be Doing
Are you results focused and love to help others? Do you have a passion to maximize sale opportunities? In this role, youll work effectively to service, enhance and build relationships with current and future customers. Focused on achieving revenue quotas, youll provide professional customer service to commercial, public sector or consumer customers. Whether its getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, youll be the difference between their customer experience being just average or an exceptional one.
During a Typical Day, Youll
- Bring your passion to negotiate and strong product and brand knowledge, to handle objections and rebuttals during customer interactions
- Effectively recommend, quote, and negotiate product knowledge with customers while identifying and handling all sales opportunities
- Manage a book of businesses, based on individual business needs
- Be responsible for portfolio growth through expanding advertising products and upselling existing business
What You Bring to the Role
- 1 year or more of sales experience
- High school diploma or equivalent
- Comfortable with decision making by assessing the situation, researching potential solutions and making recommendations before escalating to the next level
- Computer savvy
What You Can Expect
- Business-to-Business hours with a Monday Friday schedule so you can take your weekends back
- Potential to build your skills and knowledge as a brand ambassador for our clients iconic brand that doesnt come along everyday
- Knowledgeable, encouraging, supporting and present leadership
- Diverse and community minded organization
- Career-growth and lots of learning opportunities for aspiring minds
- And yes...all the competitive performance bonus opportunities and benefits you'd expect and maybe a few that would pleasantly surprise you
A Bit More About Your Role
Well train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions. We trust you already have the necessary ingredient that cant be taught a caring and supportive nature that will shine through as you help customers. Youll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere.
You'll report to a Team Lead. Youll contribute to the success of the customer experience as well as the overall success of the team.
About TTEC
Our business is about making customers happy. Thats all we do. Since 1982, weve helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the worlds leading iconic and disruptive brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way.