Schedulers

Start your career today with AnswerCare - one of Ohio's fastest growing homecare agencies!

Now?hiring a?Scheduler in your community - make a lasting impact for someone in need!

What We Offer:

• PTO
• Holiday Pay
• 401 (k)
• Flexible Scheduling
• Growth Opportunities
• Medical, Dental, Vision and Life Insurance
• Work-Life Balance

At AnswerCare our Schedulers coordinate with clients, guardians and employees to ensure quality service. The focus will be utilizing AnswerCares software to coordinate all home health scheduling for clients in their primary place of residence. Ensuring that all weekly schedules are up to date and making phone calls accordingly. This direction is under the supervision of the Regional Manager.

Specific Responsibilities:

• Accountable for day to day agendas and ensuring customer satisfaction
• Update and maintain all schedules on a regular basis
• Organize schedules for unexpected uncovered visits
• Answer all incoming calls and assist as necessary
• Ensure caregivers are following care plans accordingly
• Implement plan of care initiated by the Registered Nurse
• Provide accurate documentation in a timely manner
• Follow all privacy policies and maintain confidentiality
• Communicate all necessary information to all levels of staff and clients
• Maintain a safe working environment for all clients

Qualifications:

• Must be 18 years of age or older
• Must be eligible to work in the U.S with an Ohio state ID
• Scheduling and data entry experience is required
• Ability to work in a fast paced environment
• Excellent customer service and problem-solving skills?required
• Basic skills in Microsoft Office?required
• Excellent telephone communication skills?required
• Excellent ability to interact effectively by active listening, asking questions and?explaining concepts?required
• Ability?to?prioritize?tasks?and?projects?within?short?time?frames,?multitask?and?meet?deadlines

Join the AnswerCare Family - Apply Today!