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Job Description
Key Purpose
The Senior Bid Manager will manage customer proposal requests and coordinate company bids.
Create solutions and develop strategies while complying with customer requirements in order to
achieve their ultimate goal of securing winning bids. This role will hold a large part in how ISS will
secure and maintain clients and contracts. The successful individual will work closely with high-level
executives and will build and nurture relationships.
Success Criteria
* Develop own skill base in line with agreed appraisal, taking responsibility for increased
performance, and ensuring continued self-improvement
* Participate and embrace the development opportunities within group
* Promote the OneISS model within the ISS community, and with customers
Key Areas of Collaboration and Influence
* Support the Americas Commercial Excellence team, and report to Head of Marketing and
Communications
* Communicate effectively with colleagues across the company so that information is
disseminated effectively and participate in project groups and meetings as required
Ideal Candidate Experience
* 10 years of experience with facilities management and/or food services and familiarity with
industry terms, contracts, deliverables, and processes is preferred
* Bachelor's degree in related field (Business, Marketing, Engineering, etc.) preferred, other
degrees such as Communication, Journalism, and English are acceptable
* 5+ years of bid management, business development, or marketing experience
* Experience editing, formatting, and writing proposals and presentations ideally with a focus
in technical proposal writing in the facilities management and facilities services fields
* 3+ years experience with RFIs/RFPs
* Excellent writing and communication skills
* Extensive working knowledge of document production using Microsoft Word and PowerPoint; proficiency in Excel and
SmartSheets
* Ability to work under pressure as part of a cohesive team
* Ability to work with electronic content delivery for response uploads (Ariba, BravoSolutions, etc.)
* Strong and effective communication, writing, and computer skills are essential
Key Accountabilities
* Work collaboratively with a team of individuals to develop proposals and presentations from early conception to
production and delivery
* Coordinate the proposal process, following standard procedures, including planning,
review, and production of statements of qualifications and proposals
* Write responses to RFP questions, coordinating with subject matter experts as needed
* Weave win themes and value propositions throughout appropriate locations throughout the proposal
* Gather and research information to include in proposals, including resumes and project summaries
* Review, organize, and edit written documentation to improve clarity
* Provide final quality control check, including proofreading for grammar, request for proposal (RFP) compliance and
conformance to established strategies and plans
* Ensure that complex technical solutions, strategies, and themes are easily understandable, readable, and compelling
* Participate in strategic planning that includes evaluating marketing intelligence, identifying customer concerns, and key
issues, and developing win strategies
* Be a self-starter with the ability to manage multiple priorities/tasks and possess strong organizational skills
Physical Demands & Work Environment
? Extended periods of sitting at a desk and working on a computer
? Must be able to work under pressure and time deadlines during peak periods.
ISS offers full time employees a variety of benefits including medical, dental, life and disability
insurance, as well as a comprehensive leave program based on employment status. The annual
salary range for this position is $140000 per year - $150000 per year. Final
compensation will be determined based on experience and skills, and may vary from the range
listed above
As a global organization, ISS Group is committed to making the international community more resilient
and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity,
race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and
educational background. We look to lead our industry by example and to positively influence the market
wherever we operate.