Senior Data Scientist - Patient Journey

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver.

Our Heart At Work Behaviors support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position SummaryThe patient journey workstream aims to leverage analytics insights and partnership with key business and operations teams across the organization to deliver a seamless and consumer-centered experience to individuals interacting across multiple CVSH assets.Via a fully deidentified data environment we are able to explore data from over 7 different business units ranging from retail to clinical data, offering a unique opportunity to access data of over 100M CVSH customers.The team will leverage the connected data environment to create a common and comprehensive understanding of how key consumer segments currently interact with each of our businesses.In addition, we aim to identify, prioritize, and execute on initiatives which will impact consumers in "moments that matter" and improve consumer sentiment and health outcomes.Day to day data science work includes exploratory data analysis, identification and consolidation of key data assets, and customer journey analytics exercises. A successful candidate will be one which is able to think independently and critically, enjoys ambiguous problems with data, highly adaptable, and loves to collaborate with both technical and non-technical business leaders.

• Develops and/or uses algorithms and statistical predictive models and determines analytical approaches and modeling techniques to evaluate scenarios and potential future outcomes
• Performs analyses of structured and unstructured data to solve multiple and/or complex business problems utilizing advanced statistical techniques and mathematical analyses and broad knowledge of the organization and/or industry
• Collaborates with business partners to understand their problems and goals, develop predictive modeling, statistical analysis, data reports and performance metrics
• Develops and participates in presentations and consultations to existing and prospective constituents on analytics results and solutions
• Interacts with internal and external peers and managers to exchange complex information related to areas of specialization
• Use strong knowledge in algorithms and predictive models to investigate problems, detect patterns and recommend solutions
• Use strong programming skills to explore, examine and interpret large volumes of data in various forms

Required Qualifications

• 4+ years of relevant analytic experience
• Experience programming using R or Python
• Experience in SQL

Preferred Qualifications

• Demonstrates strong ability to communicate technical concepts and implications to business partners
• Anticipates and prevents problems and roadblocks before they occur
• Strong knowledge of advanced analytics tools and languages to analyze large data sets from multiple data sources
• Demonstrates proficiency in most areas of mathematical analysis methods, machine learning, statistical analyses, and predictive modeling and in-depth specialization in some areas
• Demonstrates strong stakeholder management capabilities including ability to influence business strategy and decisions with insights
• Demonstrates track record of solving complex and ambiguous problems with minimal oversight

Education

• Bachelor's degree or equivalent work experience in Mathematics, Statistics, Computer Science, Business Analytics, Economics, Physics, Engineering, or related discipline.
• Masters degree or PhD preferred

Pay Range

The typical pay range for this role is:

$103,500.00 - $200,000.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Companys 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off ("PTO") or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.

For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits

CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated.

You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.

CVS Health is committed to recruiting, hiring, developing, advancing, and retaining individuals with disabilities. As such, we strive to provide equal access to the benefits and privileges of employment, including the provision of a reasonable accommodation to perform essential job functions. CVS Health can provide a request for a reasonable accommodation, including a qualified interpreter, written information in other formats, translation or other services through ColleagueRelations@CVSHealth.com If you have a speech or hearing disability, please call 7-1-1 to utilize Telecommunications Relay Services (TRS). We will make every effort to respond to your request within 48 business hours and do everything we can to work towards a solution.

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