Job Description
Senior Human Capital Generalist Krakow Poland
We are looking for a Senior Human Resources generalist with 3 years plus experience in Poland, who is looking lead a HR team locally and provide smooth support for the local team. The role reports to the HR leadership team in EMEA. TTEC are a global CX services provider with over 45,000 employees globally. The Krakow site is award winning and supports a high profile global client.
Responsibilities
- Role of legal advisor in scope of HR matters
- Ensuring the timely and accurate update of employee data in the Oracle database to ensure appropriate administration of employee records
- Supporting payroll and accounting team in terms of payroll preparation as well as accruals reporting
- Personnel data administration: gathering required for employment purpose data and its processing
- Preparing of employment related documentation: contracts, annexes, agreements
- Developing HR related policies and practices.
- Integrating HR initiatives and help shape corporate strategy.
- Support in preparing people for new challenges, make change happen, seeking and acting on opportunities, improving and enhancing the way we do things.
- Applying business skills and evaluating HR options to deliver business outcomes.
- Facilitating positive working relationships, mentor others and being focused on client needs.
- Participating in the execution of all end-to-end employee lifecycle processes: Personnel Administration, Data Administration and Document Management, Time and Attendance, Performance Management, HR Reporting, utilizing HR Information system
- Supporting the onsite managers on all employee relations tasks, including but not limited to performance management, meeting moderation, note taking .etc.;
- Functioning as a key member of the HC team working on the continued development of HR practices and policies with an emphasis on continuous improvement, compliance with all employment law and high performance;
- Supporting the Employee Engagement strategy for TTEC Poland
- Work as part of the EMEA HC team, learn and grow with other HC Professionals.
POSITION REQUIREMENTS
Education
- Bachelor or Master degree in HR related field
- HR certificates desired
Previous experience
- 3 plus years experience in Human Resources
Skills & Competencies
- Strong knowledge of local employment laws and regulations
- Open, honest, and empathetic manner when dealing with people
- Strong attention to detail and desire to follow procedures
- High customer service orientation
- Working knowledge of database applications such as Oracle and MS Office, or ability to learn technology quickly
- High level of integrity, honesty, and judgment
- Trusted advisor to leaders and employees in challenging situations
- Very good command of English and fluent Polish.
- Excellent communication skills
Please apply with a copy of your CV and a member of our TA team will be in contact soon.
What You Can Expect
- Dedication to your career growth and professional development
- Actively diverse and inclusive culture
- Community-minded organization committed to giving back
- Global team of curious lifelong learners guided by our company values
- And yes... all the competitive compensation, performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way.
Notice to external Recruiters and Recruitment Agencies: TTEC does not accept unsolicited headhunter and agency resumes. Headhunters and recruitment agencies may not submit resumes/CVs through this web site or directly to any employee. TTEC , and any of our subsidiaries, will not pay fees to any third-party agency or company that does not have a signed agreement with TTEC.
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