Job Description
WHO WE ARE:
Freedom Financial Network is a family of companies that takes a people-first approach to financial services, using technology to empower consumers to overcome debt and create a brighter financial future. The company was founded in 2002 by Brad Stroh and Andrew Housser on the belief that by staying committed to helping people, you can ensure better financial outcomes for both the customer and the business. This Heart + $ philosophy still guides the vision of our growing company, which has helped millions of people find solutions for their financial needs.
What began with 2 people in a spare bedroom has now rapidly expanded to a vibrant business that employs over 2,200 employees (known internally as The Freedom Family) in two locations: San Mateo, CA and Tempe, AZ. When you visit either of our offices, youll understand why our employees have voted us the Best Place to Work for the last several years. Its a place where the Heart + $ philosophy continues to thrive, where we believe that success is only achieved by doing whats right for our customers, our employees, and our communities.
In order to create brighter futures for our clients, employees, and businesses, Freedom Financial Network holds itself to four core values that have grown out of our Heart + $ philosophy: to care for everyone around us, act with integrity every time, collaborate with everybody we work with, and get better at what we do every day.
THE ROLE:
The Network Engineer role will design, architect, validate, implement, document and mentor/train Service Desk personnel to hand off daily support of projects; while serving as a long-term support escalation point. Monitor and maintain existing infrastructure and collaboration amongst all Technology groups to support the internal user base and uphold InfoSec initiatives.
- Monitor and maintain all network related equipment in all sites, respond to alerts, and mitigate outages
- Manage network performance and maintain network security, reliability, scalability, capacity planning and expansion
- Install all network related hardware/software and establish and implement network policies, procedures and standards in accordance with company objectives and Information Security standards
- Manage WAN/LAN/routing/ACLs/Policies as well as, patching/updates of all network devices and the overall health of the network infrastructure.
- Collaboration with InfoSec on Firewall ACLs and policies
- Perform router/switch/firewall management and configuration
- Create and maintain current network design, flow, and scenario documentation, including redundancy, while monitoring and reporting on network utilization, bottlenecks, and capacity planning
- Triage and escalation path for elevated problems and incidents (tier 4/5) and timely response to assigned tickets
- Participate in vendor relations for purchase and support of network equipment and maintenance contracts
- IT projects as assigned by management
REQUIREMENTSCH & CHARACTERISTICS:
- Strong experience working with Cisco route/switch equipment in a Corporate environment
- Strong engineering experience working with Cisco Nexus equipment in a production data center environment
- Experience in Cisco ASA/AnyConnect environments
- Experience working with Palo Alto Network equipment in a Corporate environment, including Palo Alto Panorama and Prisma knowledge
- Experience working with dynamic routing protocols BGP/EIGRP/OSPF
- Experience scripting and deploying network automation
- Ability to implement, administer, and troubleshoot network infrastructure devices, including wireless access points, firewalls, routers, switches, controllers and cabling standards.
- CCNP Network certification, Palo Alto certification, or comparable/higher
- Experience with managing and troubleshooting Virtual Private Networks, AnyConnect remote access and LAN-to-LAN connections
- Network design experience with focus on the Cisco product line and able to identify areas of improvement and provide recommendations for suitable solutions
CULTURAL FIT (Our Core Values):
- Care (for everyone): We show compassion and contribute to the well-being and growth of those around us. We only pursue products that improve the financial lives of our clients.
- Act with Integrity (every time): We take the right action even when it is hard and even when no one is watching. We treat our employees, clients, and communities the way they wish to be treated.
- Get Better (every day): We innovate, iterate, and improve each day. We are creative, take thoughtful risks, and ultimately learn and recover from failures.
- Collaborate (with everybody): We strive to work together toward a common purpose by proactively sharing information and inviting participation. We recognize the perspective of various groups and embrace healthy, constructive debate.
WHY JOIN THE FREEDOM FAMILY?
- Fast, continued growth theres a lot of opportunity for advancement
- Voted a Phoenix Best Place to Work 9 times by our employees including the #1 spot for 2 years in a row!
- Leadership opportunities manage a team of your own!
- Benefits start within 30 days
- 401k with employer match
- 3 weeks paid vacation (increased with tenure)
- 9 paid holidays & 5 sick days
- Paid time off for volunteer work and on your birthday