Allied Universal

Manassas, Virginia, United States

Service Technician

Posted over 1 month ago

Job Description

At Allied Universal, we continue to build an inclusive, Be Phenomenal culture that encourages, supports, and celebrates a diverse workplace. It fuels our innovation and connects us closer to our customers and the communities in which we serve. Allied Universal offers so much more than just a job. We offer careers. We take great pride in our promote-from-within culture. There are countless examples of individuals who began their career as Security Professionals and today hold positions on our senior leadership team. We offer medical, dental and vision coverage, life insurance, 401K, employee assistance programs, company discounts, perks and more for all full-time positions! Start your phenomenal career with Allied Universal today!

Allied Universal has security jobs and are seeking to fill the position of Professional Security Officer. For all full-time positions, we offer medical, dental and vision coverage, life insurance, 401K, sick pay (in states where required), employee assistance programs, company discounts, perks and more! We also offer part-time and flexible schedules!

As a Professional Security Officer for Allied Universal you will be responsible for the security and safety of our clients property and personnel. As the Allied Universal Security Officer, you will know all site-specific policies and procedures, and implement emergency response activities as appropriate, while providing superior customer service.

Allied Universal is looking to hire a Service Technician. The Service Technician will be responsible for service, maintenance, repairs, and troubleshooting/diagnostics on access control equipment and IP based video systems including but not limited to: electrified and non-electrified locks, card readers, ancillary door devices, IP and analog cameras, head-end video recording devices, wired and wireless systems and intercom systems. As a Service Technician, this person is expected to be a highly proactive and skilled individual, and at all times maintain performance consistent with Allied Universal Technology Services (AUTS) core values.

Essential Functions and Responsibilities

Troubleshoot system installations in a such a manner as to identify issues and to apply the most effective and efficient resolution consistent with company installation standards; identify and repair physical security systems as required to ensure operability and compliance with any applicable building code Apply all necessary documentation for tracking of service-related issues Demonstrate knowledge and skill in the safe use of hand and power tools, analog/digital test equipment and CCTV testing devices Demonstrate proficiency in reading and understanding electrical schematics, CAD drawings and related documents for their use in low voltage applications Establish and maintain effective working relationships with both internal and external customers Provide phone and on-line remote diagnostic support Perform other duties as assigned by Operations Management Knowledge and Skills

High School Degree, Vocational School or equivalent required
3 to 5 years of Industry Knowledge
Experience with any or all of the following preferred: Software House, Lenel, AMAG, S2, Brivo, Milestone, Exacq and ONSSI Possession of state specific licensing (i.e. Class D or Alarm Installer etc.) or ability to hold license once hired Understanding of Windows operating systems and overall IT network topology Ability to meet deadlines and work in a fast based environment with minimum direction Good communication skills for effective interaction with internal & external customers Available for scheduled "on-call" duties to respond to emergency service calls Strong troubleshooting skills, mechanical and electronics aptitude Capable of lifting up to 50lbs and work on ladder heights of up to 16
Be able to work independently or as a member of a team

Must be covid vaccinated

Payrate: $25.00-$30.00hr

Full Time-Mornings

QUALIFICATIONS/REQUIREMENTS:

  • Be at least 18 years of age
  • Possess a high school diploma or equivalent, or 5 years verifiable experience
  • Possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.

  • As a condition of employment, employee must successfully complete a background investigation and a drug screen in accordance with all federal, state, and local laws
  • Driving Positions: must possess a valid Drivers License with at least one year of driving experience, a clean driving record (no major violations within last 36 months, no more than 1 accident in last 24 months, no more than one minor moving violation in last 24 months), a minimum level of insurance as required by Company policy, and the ability to safely operate a vehicle required.

  • Display exceptional customer service and communication skills
  • Have intermediate computer skills to operate innovative, wireless technology at client specific sites
  • Ability to handle crisis situations at the client site, calmly and efficiently
  • Able to:
    • Work in various environments such as cold weather, rain/snow or heat
    • Occasionally lift or carry up to 40 pounds
    • Climb stairs, ramps, or ladders occasionally during shift
    • Stand or walk on various surfaces for long periods of time

Allied Universal provides unparalleled service, systems and solutions to people and businesses within our local communities, and is North Americas leading security services provider. Allied Universal delivers high-quality, tailored solutions, which allows clients to focus on their core business. For more information: www.AUS.com.

We proudly support the Veteran Jobs Mission, a group of over 200 companies that have committed to collectively hiring a total of one million military veterans. EOE/Minorities/Females/Vet/Disability/Sexual Orientation/Gender Identity Allied Universal Services is an Equal Opportunity Employer committed to hiring a diverse workforce.


Allied Universal provides unparalleled service, systems and solutions to people and businesses within our local communities, and is North Americas leading security services provider. Allied Universal delivers high-quality, tailored solutions, which allows clients to focus on their core business. For more information: www.AUS.com.

We proudly support the Veteran Jobs Mission, a group of over 200 companies that have committed to collectively hiring a total of one million military veterans. EOE/Minorities/Females/Vet/Disability/Sexual Orientation/Gender Identity Allied Universal Services is an Equal Opportunity Employer committed to hiring a diverse workforce.

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