Job Description
We are currently seeking a Showroom Manager to be based in our Scottsdale location. The ability to work flexible hours is required.
* Oversees Showroom merchandising and Customer Service. Works with the Director of Showrooms/Sales Support Manager to coordinate sales promotion activities and to ensure merchandise displays are current.
* Supervise the showroom staff, develops the staff through training, coaching, and evaluation.
* Work to ensure the showroom environment is safe for Employees and Customers.
* Maintains knowledge of competitors and their products.
* Resolves Customer complaints by employing sound negotiating techniques.
* Use your design skills and product knowledge to assist customers in selecting the products that will achieve their design and durability objectives.
* Strong retail sales skills
* Exceptional customer service skills with the ability to provide
individualized service
* Ability to work independently as well as part of a team
* A self starter mentality and will proactively find solutions to
customers needs
* Excellent communication skills including verbal, written and
telephone
* 2+ years managerial experience preferred
* Demonstrate an positive attitude of cooperation and respect
* Exceptional customer service skills with the ability to provide individualized service
* Ability to manage a team
* Self started who proactively finds solutions to customers needs
* Excellent communication skills including verbal, written and telephone
Local candidates preferred, no relocation package offered.
Medical benefits
Dental benefits
Vision benefits
Short Term and Long Term Disability Insurance
Life Insurance
401(k) Retirement Plan, with discretionary employer match.
Paid Time Off (PTO) accrues each pay period. Plus 48 hours SICK time granted annually.
Employee discount on tile and slabs
On the job training on tile and granite products.
* Oversees Showroom merchandising and Customer Service. Works with the Director of Showrooms/Sales Support Manager to coordinate sales promotion activities and to ensure merchandise displays are current.
* Supervise the showroom staff, develops the staff through training, coaching, and evaluation.
* Work to ensure the showroom environment is safe for Employees and Customers.
* Maintains knowledge of competitors and their products.
* Resolves Customer complaints by employing sound negotiating techniques.
* Use your design skills and product knowledge to assist customers in selecting the products that will achieve their design and durability objectives.
Job Requirements:
* H.S diploma or equivalent* Strong retail sales skills
* Exceptional customer service skills with the ability to provide
individualized service
* Ability to work independently as well as part of a team
* A self starter mentality and will proactively find solutions to
customers needs
* Excellent communication skills including verbal, written and
telephone
* 2+ years managerial experience preferred
Expectations:
* Communicate and develop rapport with customers* Demonstrate an positive attitude of cooperation and respect
* Exceptional customer service skills with the ability to provide individualized service
* Ability to manage a team
* Self started who proactively finds solutions to customers needs
* Excellent communication skills including verbal, written and telephone
Local candidates preferred, no relocation package offered.
Benefits:
Competitive wage, depending on experienceMedical benefits
Dental benefits
Vision benefits
Short Term and Long Term Disability Insurance
Life Insurance
401(k) Retirement Plan, with discretionary employer match.
Paid Time Off (PTO) accrues each pay period. Plus 48 hours SICK time granted annually.
Employee discount on tile and slabs
On the job training on tile and granite products.
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