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Expectations of Leadership:
- Actively support, demonstrate, and promote the companys core values.
- Be approachable and engaging with fellow team members.
- Always treat individuals with dignity and respect regardless of job position.
- Demonstrate maturity through exhibiting excellent listening skills.
- Make educating, inspiring, and motivating your team central to your mission.
Major Responsibilities/Activities:
- The Driver must always maintain a professional appearance and attitude.
- Responsible for picking up and delivering guests to authorized locations at designated time frames.
- Responsible for a Pre-trip and Post-trip inspection of vehicle on a daily basis. Any damages or discrepancies found must be reported immediately on your DVIR.
- Must follow all prescribed department policies and safety standards, as well as any Department of Transportation rules and regulations.
- Responsible for the safety of passengers by ensuring they are seated with seat belts fastened before vehicle is in motion.
- Driver will assist any elderly or handicapped person on entering and exiting the vehicle.
- Driver will be trained and well versed on how to operate the shuttle with an ADA lift.
- Responsible for vehicle cleanliness and appearance while on duty.
- Upon leaving the vehicle, driver will ensure it is turned off and not left running while unattended.
- Any items left in vehicle by guests must be turned into Security/Lost and Found and logged.
- The driver must be able to respond and communicate with the Dispatcher on duty via cell phone or radio. The vehicle cannot leave the property without proper authorization.
- The driver is responsible for making sure that the vehicle is locked and secured at the end of their shift.
- Driver ensures the safety and security of all guests and team members.
- Performs other duties as assigned.
Minimum Requirements:
- Preference is given to qualified Santa Ana Tribal Members.
- CDL Class B Required.
- Must have a valid Commercial drivers license with Passenger Endorsement and provide a clean Motor Vehicle Record (MVR).
- Must have a current DOT Medical Card.
- Promote outstanding guest and employee relations in accordance Santa Ana Star Casino Policies.
- Must always maintain a professional image for customers.
- Maintain a good working relationship with co-workers.
- Must provide a positive attitude towards the Manger/Supervisor and the Company.
- Possess excellent communication skills.
- A smartphone capable of running company applications and communication systems is required.
- Must be able to obtain a Pueblo of Santa Ana Gaming Regulatory Commission non-gaming license.
Essential Mental Functions:
The essential mental functions described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Display strong verbal and written communication skills
- Knowledge of State of New Mexico transportation laws.
- Proven ability to handle conflict situations.
- Pleasant, polite manner for dealing with public as well as staff.
- Must be a detail oriented, organized individual with the ability to multi-task.
- Must have the ability to understand procedures and gaming regulations and adhere to them.
- Must have the ability to read, analyze and interpret basic instructions furnished in written, oral or diagram form.
Essential Physical Functions:
The essential physical functions described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of the position, the employee is frequently required to stand, walk, turn, use hands and fingers to grasp, handle, and feel, reach with hands and arms, talk and hear.
- Must be able to work various hours, as needed, including weekends and holidays.
- Must present self in a well-groomed, professional appearance.
- The employee must be able to lift up to 25 pounds.
- Must be able to handle stress effectively.
- Must be able to work at a fast pace and in stressful situations.
- Must be able to work in inclement weather.
- Physical ability to safely perform the essential job functions of the position.
- Shift gears within vehicles that are not automatic shifting.
- Must be able to operate point of sale (POS) system and tender sale before guest boards the shuttle.
- Physical ability to safely perform the essential job functions of the position.
Equipment Used
- Variety of different make and model vehicles.
- Standard office equipment including calculators, copiers and fax machines.
- Computer (Basic Functions).
- Smartphones and tablets.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees duties are performed both outdoors and indoors in a climate controlled non-smoking environment. |
