Social Services Manager (group Home)

Definition

Under general supervision by the Social Services Director, provides overall leadership and management of assigned Group Homes by emphasizing high quality resident and associated care delivered in a cost effective manner. The group homes house needy children and youth from the Salt River Pima-Maricopa Indian Community. This job class is treated as FLSA Exempt.

Examples of Tasks

Essential Functions: Essential functions may vary among positions and may include the following tasks, knowledge, skills, abilities, and other characteristics. This list of tasks is ILLUSTRATIVE ONLY and is not intended to be a comprehensive listing of tasks performed by all positions in this classification.

Tasks:

1. Manages all operational aspects of the Group Home programs and assures effective census management, compliance with financial and staffing budgets and coordination of clinical and case management services. Administers five (5) - six (6) Group Foster Homes, coordinates Group Home Supervisors and accompanying staff.

2. Conducts hiring, disciplinary actions and termination practices in accordance with approved SRPMIC and Group Home policies and procedures. Ensures that there is a trained, designated supervisor on duty at all times. Provides adequate supervision and prepares evaluations for staff members, including educational needs and professional development. Maintains and allocates adequate resources of the Group Home staff. Serves on an "on call" basis and provides coverage for other staff when necessary. Assists with planning and teaching staff development and employee orientation programs as needed. Pursues professional growth and development for self.

3. Maintains a system of communication and reporting among all staff members on all shifts, as well as other departments involved in the ongoing operation of the program. Holds staff meetings on a regular basis. Initiates program staff participation in all treatment teams and resident staffing conferences. Ensures diagnostic, consultative and medical services are readily available to all residents. Ensures all resident, family and referral source complaints are promptly handled. Ensures all clinical documentation is in compliance and that the physical environment is monitored for safety, cleanliness and attractive appearance.

4. Prepares budget and manages fiscal resources. Assesses staffing and scheduling practices for cost effectiveness and maintains budgeted departmental levels. Maintains departmental expenses at or below budget. Receives all invoices and signs off for payment of all bills and expenses, including personnel.

5. Ensures that Group Home programs are in compliance with SRPMIC licensure standards. Develops strategy for initial and annual licensure surveys. Collaborates with other departments and personnel to ensure successful completion of licensure survey. Ensures appropriate and timely follow-up to licensure recommendations or citations.

6. Maintains census by monitoring and coordinating admissions, discharges and transfers of residents. Provides services as needed to current referral sources to ensure their satisfaction and retention. Provides education, support and recognition to staff participating in referral source development and maintenance. Maintains close communication with the Social Services and Behavioral Health Division to ensure an efficient admission/discharge process and adequate referral information. Maintains client relations, appearance of the group homes and is accountable for the manner in which program staff communicate with residents, families and referral sources.

7. Evaluates achievement of program goals and objectives at regular times with the participation of staff. Ensures that Quality Assurance activities are implemented as planned and negative results are followed with appropriate problem solving and/or actions.

8. Ensures that supervisor is informed of Group Home events, happenings, incidents and that written reports are submitted as required.

9. Establishes and maintains an environment that encourages teamwork, interdependence and ethical behavior.

10. Performs other job-related duties as assigned to maintain and enhance departmental and program operation.

Knowledge, Skills, Abilities and Other Characteristics:

• Knowledge of the culture, customs, traditions, history and government of the Salt River Pima- Maricopa Indian Community.
• Knowledge of the principles and practices of employee supervision, including training, counseling, and performance evaluations.
• Knowledge of methods and techniques for counseling youth and their families.
• Knowledge of concepts and practices for the care and treatment of youth at risk in society, particularly the problems of Indian youth.
• Knowledge of resources within and outside the Community that may be utilized in the program.
• Knowledge of Behavior Management Techniques and how to use them with the youth.

• Skill in case management, including, but not limited to, planning, scheduling, time management, maintaining client confidentiality and crisis intervention.
• Skill in evaluating client needs and assessing progress in the program.
• Skill in providing counseling to individuals, groups and/or families.
• Skill in evaluating staff performance and analyzing program effectiveness.
• Skill in promoting program objectives, developing measurable outcomes, and providing services in accordance with program objectives.

• Ability to communicate effectively, both orally and in writing.
• Ability to establish and maintain effective working relationships with SRPMIC co-workers, resource agencies, law enforcement and court personnel, tribal officials, Community members, and youth/juveniles.
• Ability to drive various SRPMIC vehicles, particularly the 15 passenger van.
• Ability to work non-standard work hours as required by program needs.
• Ability to operate a variety of standard office equipment including photocopiers, FAX machines, typewriters and personal computers in order to fulfill job requirements.
• Ability to maintain accurate records and prepare appropriate budgets or reports as required.
• Ability to perform CPR and First Aid.
• Ability to use recreation equipment as well as standard equipment found in a kitchen.

Minimum Qualifications

Education & Experience: Bachelor's degree from an accredited university in Social Work, Psychology, or closely related area and experience equivalent to three (3) years of full time professional counseling work in programs with children/youth in a residential setting is required. In addition, one (1) - two (2) years of administrative or management experience and training is necessary.

Equivalency - Any equivalent combination of experience and education that will allow the applicant to satisfactorily perform the duties of the job will be considered when filling the position.

Underfill Eligibility: An enrolled Community Member whom closely qualifies for the minimum qualifications for a position may be considered for employment under SRPMIC Policy 2-19, Underfill.

Special Requirements

• Due to the confidential and sensitive nature of this position, successful completion of an extensive background investigation may be required. Must meet the physical requirements of performing CPR and First Aid. The following certifications are required - certified in CPR and First Aid, certified child care worker from a nationally recognized institute as well as being certified in a nationally recognized behavior management program.

• Employees in, and applicants applying for, jobs providing direct services to children are subject to the "Community Code of Ordinances", Chapter 11, "Minors", Article X. "Investigation of Persons Working With Children".

Prior to hire as an employee, applicants will be subject to drug and alcohol testing. Will be required to pass a pre-employment background/fingerprint check.

"SRPMIC is an Equal Opportunity/Affirmative Action Employer" Preference will be given to a qualified : Community Member Veteran, Community Member, Spouse of Community Member, qualified Native American, and then other qualified candidate.

In order to obtain preference, the following is required: 1) Qualified Community Member Veteran (DD-214) will be required at the time of application submission 2) Qualified Community Member (must provide Tribal I.D at time of application submission),3) Spouse of a Community Member (Marriage License/certificate and spouse Tribal ID or CIB is required at time of application submission), and 4) Native American (Tribal ID or CIB required at time of application submission).

Documents may be submitted by one of the following methods:

1) attach to application

2) fax (480) 362-5860

3) mail or hand deliver to Human Resources.

Documentation must be received by position closing date.

The IHS/BIA Form-4432 is not accepted .

Your Tribal ID/CIB must be submitted to HR-Recruitment-Two Waters.