Job Description
Job Description
Implementation Managers are responsible for onboarding new and/or existing clients joining CVS Caremark. Caremark is a PBM (Pharmacy Benefits Management Company) responsible for managing Employers and/or Health Plan prescription benefit plans. As an Implementation Manager you have end-to-end accountability for the overall implementation project. The role can be client facing and requires someone who can drive project teams to specific milestones, while effectively collaborating with key internal and external stakeholders to deliver high quality and predictable outcomes.
GENERAL RESPONSIBILITIES:
* Lead client implementation projects, duration of projects ranging from 30-120+ days (role may vary based on LOB)
o Act as lead client facing manager driving the implementation as the main point of contact for internal partners and the client/vendors
o Act as a support resource to Senior Implementations Managers on larger implementations projects
o Act as a Function Area Manager supporting implementations in a "team" model approach
* Partner with internal cross-functional areas such as Sales, Eligibility and Benefits to ensure all client requirements are met and supported
* Develop the implementation project plan and tracking progress relative to the plan through weekly update calls and action log maintenance
* Act as a support resource to Senior Implementations Managers on larger implementations projects
* Conduct "lessons learned" and feedback meetings post-implementation to improve processes for the future
* Travel requirement of up to 25%
Required Qualifications
* 1 + years experience in Project Management
* Microsoft Office experience
Preferred Qualifications
* PBM experience preferred
* Salesforce experience preferred
* Demonstrated use of Project Management tools
Bachelor Degree
Education
HS Diploma
Business Overview
At CVS Health, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.
Implementation Managers are responsible for onboarding new and/or existing clients joining CVS Caremark. Caremark is a PBM (Pharmacy Benefits Management Company) responsible for managing Employers and/or Health Plan prescription benefit plans. As an Implementation Manager you have end-to-end accountability for the overall implementation project. The role can be client facing and requires someone who can drive project teams to specific milestones, while effectively collaborating with key internal and external stakeholders to deliver high quality and predictable outcomes.
GENERAL RESPONSIBILITIES:
* Lead client implementation projects, duration of projects ranging from 30-120+ days (role may vary based on LOB)
o Act as lead client facing manager driving the implementation as the main point of contact for internal partners and the client/vendors
o Act as a support resource to Senior Implementations Managers on larger implementations projects
o Act as a Function Area Manager supporting implementations in a "team" model approach
* Partner with internal cross-functional areas such as Sales, Eligibility and Benefits to ensure all client requirements are met and supported
* Develop the implementation project plan and tracking progress relative to the plan through weekly update calls and action log maintenance
* Act as a support resource to Senior Implementations Managers on larger implementations projects
* Conduct "lessons learned" and feedback meetings post-implementation to improve processes for the future
* Travel requirement of up to 25%
Required Qualifications
* 1 + years experience in Project Management
* Microsoft Office experience
Preferred Qualifications
* PBM experience preferred
* Salesforce experience preferred
* Demonstrated use of Project Management tools
Bachelor Degree
Education
HS Diploma
Business Overview
At CVS Health, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.
We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, sex/gender, sexual orientation, gender identity or expression, age, disability or protected veteran status or on any other basis or characteristic prohibited by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.
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