Superhub Manager - req# 21771

The University of New Mexico's Project ECHO has an exciting opportunity for a Superhub Manager to join our Replication team.

To reach 1 billion lives by 2025, it is imperative that the ECHO Institute train, launch, and support about 200 superhubs over the next 5 years. Superhubs are organizations legally approved to train and support ECHO hubs.

The Superhub Manager is a critical position that oversees a global grant portfolio totaling over $50m and ongoing efforts of ensuring fidelity to the ECHO mission and model as well as developing and supporting ECHO superhubs.

As a successful Superhubs Manager, you will play an integral role in the implementation and execution of the Fidelity Management Program and take over management of ECHO superhubs in coordination with the Strategic Support Manager and Sr. Program Planning Manager.

The Superhubs Manager will be responsible for:

Leading new Superhub development and supporting ECHO partners, which includes the application process, training, communications, resources and system support for continuous improvement.

Managing inquiries and referrals for prospective Superhubs, which includes high level partner and stakeholder meetings, relationship development, tracking progress through the Superhub partner funnel, resource sharing, and supporting prospective Superhubs through the application, contracting, and training process.

Oversees the development and use of shared resources across Superhubs in the form of curated Box folders, Smartsheets, and links for training and Immersion planning purposes in multiple languages based on the needs of the organization.

Working with various ECHO teams and leadership to develop and execute targets for Superhub growth and implementation that meet the needs of funders and global growth strategy.

Supervising a team in developing efficient processes to provide direct support to Superhubs in their replication efforts and in the implementation of these processes for timely and effective support to Superhub partners and their Superhub-hubs.

Coordinating, compiling and presenting quarterly reports to ECHO leadership on Superhub status and progress toward goals and objectives, compiles and submits weekly reports to Partner Development and Support management on incremental milestones and team accomplishments working toward strategic objectives.

Project ECHO empowers local community providers to improve the well-being of people around the world.

Project ECHO is committed to democratizing medical knowledge and getting best practice care to underserved people all over the world. At ECHO, we have been dedicated to making knowledge accessible and have expanded our portfolio of programs to include COVID-19 response, education, first responder resiliency, behavioral health and addiction. Project ECHO is funded in part by grants from the GE Foundation, the Helmsley Charitable Trust, the Bristol Myers Squibb Foundation, the Merck Foundation, Robert Wood and the US Government. Additionally, weve received support from the NM Legislature and the New Mexico Department of Health.

Project ECHO prides itself on being a values-based organization. Our seven values include: Service to the Underserved, Democratization of Knowledge, Mutual Trust and Respect, Teamwork, Excellence and Accountability, Innovation and Learning and Joy of Work. We strive to find individuals who can embrace and exemplify these values.

Project ECHO's goal is to touch the lives of 1 billion people by 2025 and we are looking for mission-driven high performers who share similar values to join our team and help us achieve this goal.

We work with partners all over the world and work hours outside of normal business hours may be required. We are fortunate to have access to advanced technology, which will require some teleworking.

See the Position Description for additional information.

Successful completion of at least 60 college-level credit hours; at least 4 years of experience directly related to the duties and responsibilities specified.

Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

• Experience usingSalesforce
• Experience usingSmartSheets
• Experience workingwith international stakeholders

Only applications submitted throughthe official UNMJobs site will be accepted. If you are viewing this jobadvertisement on a 3rd party site, pleasevisit UNMJobs to submit an application.

The University of New Mexico has implemented a mandatory COVID-19 vaccine requirement for UNM students and employees. For detailed information, visit https://bringbackthepack.unm.edu/vaccine/vaccine-requirement.html

Positions posted with a Staff Type of Regular or Term are eligible for the Veteran Preference Program. See the Veteran Preference Program webpage for additional details.

The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.

The University of New Mexico requires all regular staff positions successfully pass a pre-employment background check. This may include, but is not limited to, a criminal history background check, New Mexico Department of Health fingerprint screening, New Mexico Children, Youth, and Families Department fingerprint screening, verification of education credentials, and/or verification of prior employment. For more information about background checks, visit https://policy.unm.edu/university-policies/3000/3280.html. Refer to https://policy.unm.edu/university-policies/3000/3200.html for a definition of Regular Staff.