Switchboard Operator - FT

Has an overall responsibility to answer all incoming calls in a polite and courteous manner. He/she will greet all incoming patients/visitors in a Professional Manner. Responsible for all codes, direct all calls, patients, visitors to the appropriate department/area of the hospital. Must be able to multi-task in a high volume area.

Education:

High school graduate or equivalent

Experience:

Hospital or similar medical facility experience. Must be able to follow directions and to perform work according to department standards when no directions are given. Must be emotionally mature and able to function effectively under stress. Computer literate with spreadsheet and word processing applications. Organized, efficient and detail oriented. The ability to use Windows-based system, fax, copier, and multi-line, multi-function phone.

Licenses/Certificates:

None

At MountainView we pride ourselves on fostering an environment that is warm and welcoming where everyone feels heard, supported and valued. An environment that embodies a "family" culture that emphasizes not only the high standards in the care we deliver but also in the personal connections and relationships that form the heart of our institution. Our healthcare professionals and support staff work together as a close-knit family, united by a shared commitment to healing and improving the lives of our patients and each other.

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