Systems / Network Analyst 2 - req# 15437

The Center for Development and Disability (CDD), established in 1990, is New Mexico's University Center for Excellence in Developmental Disabilities Education, Research and Service. These centers, authorized by the Developmental Disabilities Assistance and Bill of Rights Act, build the capacities of states and communities to respond to the needs of individuals with developmental disabilities and their families.

The CDD is seeking a highly skilled Systems/Network Analyst 2 to join our Technology Services team to provide information technology in support of CDD programs. This position will update and maintain approximately 18 servers hosting a variety of services. The successful applicant will have experience implementing Windows Servers and services in a Hyper-V environment, be detail oriented, and committed to quality documentation.

Specific responsibilities include:

Implement and maintain a variety of services in a Hyper-V Windows Server environment including Active Directory, DNS, DHCP, SQL, DPM, IIS, e-fax, file servers, and print management.

Develop and maintain Windows Server 2016 and Windows 10 system images using Microsoft Deployment Toolkit.

Prepare information system documentation including system configuration, build documents, and procedures.

Provide instruction and training to Technology Services staff on use and best practice for the systems we support.

Provide second tier troubleshooting and technical support for the Technology Services help desk.

Participate in the analysis of user needs to select appropriate systems and applications in support of Technology Services and CDD programs.

Participate in feasibility studies and surveys, including economic evaluation of proposed and existing information systems and applications.

Collaborate with other UNM departments to select, implement and adapt new and existing information systems for University-wide use.

See the Position Description for additional information.

• Specialty licensure/certification may be required, as specified by the department.
• Successful candidate may be subject to a criminal background check prior to starting work.

Bachelor's degree; at least 1 year of progressively responsible experience directly related to the duties and responsibilities specified.

Higher education and/or experience that is directly related to the duties and responsibilities specified may be interchangeable on a year for year basis.

**Be sure to address our preferred qualifications listed below in your cover letter**

Experience:

providing technical customer service for a multifaceted organization of more than 200 end-users.

managing Windows Server and services including Active Directory, file services, print services, backup, updates, and patch management.

Expertise in supporting Windows operating systems including creating and deploying system images.

A commitment to quality documentation of system configuration and management.

Only applications submitted throughthe official UNMJobs site will be accepted. If you are viewing this jobadvertisement on a 3rd party site, pleasevisit UNMJobs to submit an application.

Positions posted with a Staff Type of Regular or Term are eligible for the Veteran Preference Program. See the Veteran Preference Program webpage for additional details.

The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.