Atlantis Casino
Reno, Nevada, United States
Table Games- Training Manager-Shift: Varies
Job Description
Atlantis Casino Resort Spa in Reno, Nevada is a wholly owned subsidiary of Monarch Casino & Resort, Inc. (NASDAQ: MCRI), a publicly traded corporation.
We invite you to be a part of a company recognized by Forbes on their "Most Trustworthy Companies" list and rated as one of America's Best Mid-Size Employers.
Atlantis is looking for a Table Games Training Manager who will be responsible for managing their teams assigned shift, making sound decisions in the best interest of the company, establishing a rapport with the guests, working to resolve conflicts, and other such duties at the direction of the Director of Table Games.
- Strong knowledge of table games protection, policies and procedures with ability to communicate those principals.
- Responsible for successfully onboarding all new Team Members on their assigned shift.
- Monitor all Table Games Team Members for performance, compliance, guest service and adherence to company and departmental policies and procedures on assigned shift.
- Assist with managing and controlling labor and game spread to optimize business needs.
- Responsible for the overall maintenance, appearance and supply of all gaming equipment including layouts, chairs, shoes, discard racks and other miscellaneous gaming equipment.
- Count new and used card inventory and verify logs with outgoing CSM.
- Review CTS system to verify cash buy-ins and ID requirements.
- Review needs with the pencil, if necessary, to ensure proper coverage and work assignments for dealers and supervisors.
- Prepare schedules, annual reviews, goals and objectives, and individual performance development plans. Supervise and provide support to the staff.
- Resolve Team Member related issues, and support team building with positive and open communication.
- Notify CSM on duty of win/loss + - $5,000 and significant play.
- Prepare and record any reports, i.e., capture logs, sharp shooter logs, long rolls, etc.
- Actively promote Atlantis tournaments, promotions and events.
- Performs other incidental and related duties as required and assigned.
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel crouch or crawl; talk, and hear. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to focus.
TECHNICAL/PROFESSIONAL KNOWLEDGE (Knowledge/Skills, Education, and Experience)
- Excellent analytical, organizational, and administrative skills.
- Working knowledge of Table Games procedures, Title 31, and tax laws.
- Minimum of 5 years experience in table games environment and 2 years experience in a supervisory capacity, and 1 year in a management capacity preferred.
CERTIFICATES AND LICENSES:
- State of Nevada Gaming License
- Nevada Alcohol Awareness Card
Atlantis Casino Resort Spa fosters a team working environment and an environment that is focused on Team Member recognition and appreciation. Some of the ways in which we accomplish this is by offering the following:
- Comprehensive benefits (medical, dental, vision, supplemental coverage)
- 401K retirement savings plan + discretionary match
- Education Tuition Reimbursement Program
- Scholarship Opportunity
- Paid Vacation
- Holiday Pay
- Recreation /Fitness Discounts
- Weekly Resort Prizes
- Career Development and Training Workshops
- FREE daily meal
- Internal Advancement