Title: Program Coordinator

• 524750

• PHOENIX
• REMOTE OPTIONS

• AHCCCS

• Full-time

Under the direction of the Children's System of Care Program Administrator and joint supervision with the Mental Health Block Grant Administrator, Program Coordinator - Children's System of Care will provide technical assistance, services, professional learning support and serve as technical expert and/or coordinator to support the integration of Mental Health Block Grant (MHBG), Serious Emotional Disturbance (SED) within statewide processes. The positions function is to increase effectiveness of the mental health referral pathways, promote access to care, and develop policies to elevate behavioral health for youth and adolescents, including those designated as SED and those in potential need of designation. This position is also responsible for engaging in performance management and collaborative monitoring activities to ensure grant objectives are met and will provide statewide outreach that aims to raise awareness and reduce stigma of mental health. This position will also foster collaboration to enhance coordination between agencies and managed care organizations with efforts that aim to improve comprehensive school-based mental health services along with management of grant funding opportunities that arise with behavioral health in schools.

Major duties and responsibilities include but are not limited to:
* Interpret data needs of grants and provide feedback that objectively discerns the use of data to perform continuous quality improvement measures for behavioral health initiatives within the State including but not limited to utilization of allocated funding for Childrens Behavioral Services Fund and MHBG SED to expand and improve behavioral health services to youth and adolescents designated as SED and in potential need of designation. Analyze behavioral health data, including other related databases, and contribute relevant information to MHBG annual report and SUBG/MHBG joint application.
* Guide implementation and monitoring of Serious Emotional Disturbance designation to include technical assistance, services, presentations, and support through direct collaboration with committees, state agencies, RBHAs, and MCOs to improve processes related to youth and adolescents with or in need of Serious Emotional Disturbance designations.
* Convene collaborative of RBHAs and community providers to exchange information, collect and analyze data as it relates to access to care and service delivery for behavioral health for youth and adolescents. Guide implementation of mental health referral pathways to community providers throughout the state which may include special pilot projects related to development and maintenance of guidance resources that are school-based.
* Provide technical assistance, services, presentations, and professional learning support through direct collaboration with committees, state agencies, RBHAs, and MCOs to improve comprehensive school mental health programs and referral pathways for behavioral health in schools in Arizona.
* Analyze behavioral health data, including other related databases, in order to independently develop reports and protocols with findings about Children's System of Care that include, but are not limited to, annual legislative reports for the behavioral health in schools under the Children's System.

Knowledge:
* Adult and Children's System of Care
* Role of/legal jurisdiction of ADJC, AOC, ADE and ADES/DCYF and DDD
* Clinical knowledge of evidence based practices and research including integrated behavioral/physical health services and needs, SMI, SED, FEP, and related mental health topics
* Family systems theory
* Collaboration concepts and process
* Arizona Public Behavioral Health system, including AHCCCS/Administrative policies and procedures
* Medicaid regulations
* Health care delivery systems, complex populations and unique applications in rural as well as urban areas
* Roles and responsibilities of state agencies that serve AHCCCS members
* Oversight and monitoring contractual requirements
* In depth knowledge of problem solving and technical writing

Skills:
* Written and verbal communication
* Contract compliance evaluation
* Policy development
* Data Analysis and evaluation
* Working effectively with a variety of professionals, community representatives and family members
* Working effectively with other state departments and with governmental officials
* Monitoring policies and procedures that result in integrated behavioral health services with physical health care services, and/or enhance existing processes to achieve better outcomes
* Organizational skills that result in prioritization of multiple tasks
* Providing effective guidance and technical assistance regarding health care issues and the administration of AHCCCS behavioral health and integrated care programs
* Project Management

Abilities:
* Resolve case specific issues
* Provide policy level collaboration among the partnering agencies
* Conduct research regarding grants, behavioral health in schools, and systems of care
* Produce effective written communication
* Multi-task in a fast-paced environment
* Produce work products with limited supervision
* Plan and implement complex initiatives, tasks, and events
* Understand and communicate data/health analytics
* Analyze barriers or problems and make recommendations for improvements
* Analytically review and evaluate program activities
* Establish and maintain effective working relationships, especially in a changing health care environment
* Communicate effectively with all levels of health care professionals and community partners/stakeholders
* Work Virtual Office

Minimum:
* Three or more years clinical and programmatic experience in working with schools and the behavioral health service delivery systems including experience in a public managed care environment.

Preferred:
* Five or more years clinical and programmatic experience in working with schools and the behavioral health service delivery systems including experience in a public managed care environment.
* A licensed clinical social worker (LCSW), a registered Nurse or Nurse Practitioner with Psychiatric-Mental Health specialty or, a Master's or higher degree in a behavioral health or health related field.

* Successfully complete the Electronic Employment Eligibility Verification Program (E-Verify), applicable to all newly hired State employees.

* Successfully pass fingerprint background check, prior employment verifications and reference checks; employment is contingent upon completion of the above-mentioned process and the agencys ability to reasonably accommodate any restrictions.

* Travel may be required for State business. Employees who drive on state business must complete any required driver training (see Arizona Administrative Code R2-10-207.12.) AND have an acceptable driving record for the last 39 months including no DUI, suspension or revocations and less than 8 points on your license. If an Out of State Driver License was held within the last 39 months, a copy of your MVR (Motor Vehicle Record) is required prior to driving for State Business. Employees may be required to use their own transportation as well as maintaining valid motor vehicle insurance and current Arizona vehicle registration; however, mileage will be reimbursed.

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Drivers License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Among the many benefits of a career with the State of Arizona, there are:
* 10 paid holidays per year
* Paid Vacation and Sick time off (13 and 12 days per year respectively) - start earning it your 1st day (prorated for part-time employees)
* Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
* Other Leaves - Bereavement, civic duty, and military.
* A top-ranked retirement program with lifetime pension benefits
* A robust and affordable insurance plan, including medical, dental, life, and disability insurance
* Participation eligibility in the Public Service Loan Forgiveness Program (must meet qualifications)
* RideShare and Public Transit Subsidy
* A variety of learning and career development opportunities

By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Lifetime Pension Benefit Program
* Administered through the Arizona State Retirement System (ASRS)
* Defined benefit plan that provides for life-long income upon retirement.
* Required participation for Long-Term Disability (LTD) and ASRS Retirement plan.
* Pre-taxed payroll contributions begin after a 27-week waiting period (prior contributions may waive the waiting period).

Deferred Retirement Compensation Program
* Voluntary participation.
* Program administered through Nationwide.
* Tax-deferred retirement investments through payroll deductions.

Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by emailing careers@azahcccs.gov.

Requests should be made as early as possible to allow time to arrange the accommodation. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.