Job Description
Job Description
Would you like to join CVS Health, one of Fortune's Most Admired Companies, as part of our diverse Learning & Development team?
As a Trainer you will be responsible for developing and delivering training sessions to a uniquely defined designated audiences of learners. You will also collaborate with local leadership and national curricula design teams to ensure the successful development and transfer of learning from the classroom back to the job.
Additional responsibilities:
- Oversee the classroom environment for long-term and complex training situations, managing all aspects of student performance and feedback to management
- Perform performance analysis with business leaders to identify performance gaps, appropriate training interventions, and other variables required to improve business performance
- Actively engage with the national curriculum design and development organization(s) to collect and coordinate subject matter expertise , to collaborate on and influence the design and development of curriculum and to ensure that the right curriculum is developed using the appropriate learning medium
- Revise and customize national curriculum to reflect unique geographic, product and/or audience variations
- Lead training sessions for designated audiences
- Initiate & participate in the administrative process of Aetna's performance management processes in hew hire situation with appropriate business/educational management
- Work with local business leaders to align the performance variables required to transfer learning back to the job
- Assess the effectiveness of training programs during and at designated intervals after delivery
- Develop and conduct follow-up assessments to determine the effectiveness and, when appropriate, ROI of training programs
- Provide feedback from program participants and local business leaders back to national curriculum design and development organization(s)
- Participate in the development effort to enhance the curricula based on that feedback
**We have several openings at this time and open to the areas only located in the job posting:
Fresno, CA
Pittsburgh, PA
Blue Bell, PA
Arlington, TX
Sandy, UT
San Antonio, TX
Plantation, FL
Hartford, CT
New Albany, OH
Required Qualifications
- 1+ years of experience in Medicare Service Operations (must know the content) OR 2+ years of Training and leadership experience
Preferred Qualifications
- Previous training experience or proven platform skills desirable
- Education in adult learning principles and best in practice learning techniques
- Excellent platform skills and the ability to interact effectively with people at all levels of the organization
- Prior experience working with Quickbase
Education
- High School Diploma required
- Bachelor's degree preferred
Business Overview
At CVS Health, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.
Would you like to join CVS Health, one of Fortune's Most Admired Companies, as part of our diverse Learning & Development team?
As a Trainer you will be responsible for developing and delivering training sessions to a uniquely defined designated audiences of learners. You will also collaborate with local leadership and national curricula design teams to ensure the successful development and transfer of learning from the classroom back to the job.
Additional responsibilities:
- Oversee the classroom environment for long-term and complex training situations, managing all aspects of student performance and feedback to management
- Perform performance analysis with business leaders to identify performance gaps, appropriate training interventions, and other variables required to improve business performance
- Actively engage with the national curriculum design and development organization(s) to collect and coordinate subject matter expertise , to collaborate on and influence the design and development of curriculum and to ensure that the right curriculum is developed using the appropriate learning medium
- Revise and customize national curriculum to reflect unique geographic, product and/or audience variations
- Lead training sessions for designated audiences
- Initiate & participate in the administrative process of Aetna's performance management processes in hew hire situation with appropriate business/educational management
- Work with local business leaders to align the performance variables required to transfer learning back to the job
- Assess the effectiveness of training programs during and at designated intervals after delivery
- Develop and conduct follow-up assessments to determine the effectiveness and, when appropriate, ROI of training programs
- Provide feedback from program participants and local business leaders back to national curriculum design and development organization(s)
- Participate in the development effort to enhance the curricula based on that feedback
**We have several openings at this time and open to the areas only located in the job posting:
Fresno, CA
Pittsburgh, PA
Blue Bell, PA
Arlington, TX
Sandy, UT
San Antonio, TX
Plantation, FL
Hartford, CT
New Albany, OH
Required Qualifications
- 1+ years of experience in Medicare Service Operations (must know the content) OR 2+ years of Training and leadership experience
Preferred Qualifications
- Previous training experience or proven platform skills desirable
- Education in adult learning principles and best in practice learning techniques
- Excellent platform skills and the ability to interact effectively with people at all levels of the organization
- Prior experience working with Quickbase
Education
- High School Diploma required
- Bachelor's degree preferred
Business Overview
At CVS Health, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.
We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, sex/gender, sexual orientation, gender identity or expression, age, disability or protected veteran status or on any other basis or characteristic prohibited by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.
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