TBK Bank

Davenport, Iowa, United States

Treasury Management Service Specialist- Banking

Posted over 1 month ago

Job Description

Join TBK Bank!

At TBK Bank, we're a team of passionate, driven, collaborative, solutions minded people who want to make a difference in the lives of our customers and communities. Our mission is to do well and to do good at the same time. We accomplish this by working together, because at the end of the day, TBK stands for helping the people and business in our communities succeed. We thrive on providing exceptional customer service, and we look for friendly professionals dedicated to helping customers achieve their financial goals.

Position Summary:

Primary functions are to service business clients banking needs, provide support to branch personnel for consumer electronic services, and complete specific operation tasks associated with TM products. This position acts as a liaison with sales staff, technical specialists, and TCB staff to ensure high levels of service delivery to all customers - internal and external.

Position Description:

Essential duties and responsibilities include the following. Other duties may be assigned.

  • Main point of contact for commercial clients servicing needs. Assists commercial clients on deposit, loan, and credit card related issues.
  • Researches and resolves daily operational problems experienced by customers - internal and external, explains TCB products and services.
  • Provides customer support for Treasury Management products including ACH, Business Banker, sweeps, positive pay, remote deposit capture, wire transfers, bill pay and lockbox.
  • Implements new Treasury Management products for customers.
  • Provides support to branch personnel for consumer electronic products including online banking, mobile banking, and consumer bill pay.
  • Uses technical knowledge to identify and source opportunities for new revenue through enhanced products and service capabilities.
  • Educates customers and employees on security issues related to Treasury Management.
  • Performs daily and monthly audits of Treasury Management activity.
  • Joint sales consultation with Treasury Sales Officers and clients on technical matters related to the utilization of Treasury products and services.
  • Participates on project team of new/enhanced product roll out.
  • Tracks activities as part of overall department efficiency tracking.

Qualifications:
  • High school diploma or GED required.
  • Two to four years experience in high level customer service environment; or equivalent combination of education and experience.
  • Bank operations experience desirable.
  • Must be proficient in Microsoft Word and Microsoft Excel.
  • Technical expertise is preferred

We offer Medical, Dental, Vision, Paid Time Off, 401k and much more.

Go on. Do it. Apply Today!


OUR BUSINESS

Were a diversified financial service company that provides community banking, national lending and commercial finance solutions. We are also a leading provider of factoring services and an innovator of payment solutions for the transportation industry. Our focus on creating value helps our team members thrive, our customers succeed and our communities prosper.

We are proud to be an equal opportunity employer and we do not discriminate in recruitment, hiring, training, promotion, or other employment practices on the basis of age, race, gender, color, religion, national origin, disability, sexual orientation, veteran status, or any other basis that is prohibited by federal, state or local law.

OUR PURPOSE
Every day, we focus on creating value by helping our team members thrive, our customers succeed and our communities prosper. When we do this - we're Helping People Triumph.

OUR CORE VALUES
Our long-standing core values are based on sound business practices and biblical principles. They flourish in our culture which helps our team members thrive, our customers succeed and our communities prosper. We commit ourselves to:
? Transparency
? Respect
? Investing for the future
? Unique is good
? Mission is more than the money
? People make the difference
? Humility

FOCUS ON SERVING OTHERS

At Triumph, we focus on doing the most good in the areas of greatest needs through our philanthropic endeavors. Our philanthropic vision is focused in four areas:
? Training future leaders
? Establishing viable communities
? Giving people a second chance
? Serving the less fortunate

We support these initiatives at home and around the world. We partner with entrepreneurs who share our philanthropic priorities, have a history of effective assistance programs and are experts in their fields of service. This allows us to serve in places where we can create the biggest impact.



Posted 30+ Days Ago

Full time

REQ-285

07036639

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