User Admin Support Analyst

Join a team with over 50 years of success in the real estate industry! Lincoln Property Company is currently hiring for a User Admin Support Analyst. The User Admin Support Analyst will support both internal and external clients in responding to incoming emails, Helpdesk tickets, and phone support for Lincoln Property Companys Property Management systems, including Yardi, Rent Caf/CRM, Payscan, OneSite, Entrata, First Advantage and Google Gmail. We are looking for an enthusiastic person who is customer service-oriented and proactive in anticipating and resolving problems while maximizing efficient use of computing resources.Does this sound like you? Join Us!

Founded in 1965, Lincoln Property Company is one of the largest and most diversified property management companies in the United States. Lincoln maintains a presence in more than 200 cities in the U.S. and 10 countries throughout Europe. Our mission is to be a company for people, a company about people.

• Primary role will consist of the setup of a new hire user access
• Provide accurate system role and access to applications
• Reset and Unlock accounts
• Provide Email Support
• Work with Lincolns property management personnel to assist with questions or problems they have with Lincolns Property Management Systems

• Bachelor's Degree is a plus but not required, preferably in Information Technology, Business, or Real Estate.
• Knowledge of the following is a Plus but not required: Yardi 7s, Rent Caf/CRM, Payscan, Yardi 6, OneSite, and Entrata, OKTA, Active Directory, Gmail, Password resets
• Excellent communication, verbal & written skills
• Basic PC skills / Helpdesk experience
• Working knowledge of Excel, PowerPoint, and Word
• Ability to work with team members
• Customer Service Skills

Benefits

Lincoln Property Company offers competitive pay, a benefits package that includes health, dental, vision and 401(k) and opportunities for career development and advancement.