Monarch Blackhawk Casino

Black Hawk, Colorado, United States

VIP Lounge Host / Bartender

Posted over 1 month ago

Job Description

Job LocationsUS-CO-Black Hawk
ID2021-12947Employment TypePart-TimeSubdivisionFood & Beverage, Hospitality
Overview

Job Title:VIP bartender/Lounge Host

Salary: $10.00

Status: Full Time

Shift: Varies

Other Compensation: $10 + Tips

Let your career take flight!!!! Monarch Casino Resort Spa in Black Hawk, Colorado is immediately hiring for all resort positions!

Monarchs new resort will feature a Chophouse, 24/7 Caf, Specialty Restaurant, and Buffet. Our spa will feature state of the art spa services on top of the 23rd story of our resort along with a roof top pool, saunas, hot tubs and more!

Now hiring bold, motivated, team-focused individuals!

Part Time and Full Time Team Members (TMs) Will Enjoy:

  • Hiring Incentives for Non-Management
  • Team Member Referral Program
  • Education/Tuition Reimbursement
  • Flexible Work Schedules
  • 1 Free Meal per Shift
  • Subsidized Transportation Options
  • Free Parking
  • Team Member Anniversary Program and Recognition
  • Accrued Sick Time

Full Time Team Members (30+ hours) also enjoy:

  • 2 Weeks PTO
  • 6 Observed Holidays
  • Health Benefit Insurance Package after 90 days (medical, dental, vision, life insurance, short term disability)
  • 401k with company match
  • Career Development and Advancement Programs
  • In-State and Out-of-State Relocation Assistance Programs

Dont want to drive to Black Hawk? You dont have to! Check out these casino bus routes at www.casinoshuttle.com or www.aceexpresscoaches.com. As a Team Member of Monarch you can ride the casino bus for only $4-$6 per day!

Responsibilities

As a VIP lounge receptionist you will provide above and beyond the best experience to our guests with an elegant style, finesse, and a charming demeanor. VIP receptionists must maintain general menu knowledge and a basic understanding of wine and spirits. Provide support for VIP lounge bartenders/ servers, while maintaining proper health standards and a safe work environment.

  • Greet and communicate with all guests in a friendly and courteous manner
  • Ensure prompt, expedient and courteous service to all guests at all times.
  • Smile and show genuine interest in the guests needs or questions and always attempt to accommodate any reasonable requests
  • Circulates through the assigned lounge area on a continuous basis to provide superior guest service.
  • Ability to maintain a clean properly stocked and organized bar, lounge and side station including but not limited to all glassware, garnishes, ice, condiments and dry goods.
  • Maintain a clean and safe work environment, free of dirty glassware, ashtrays, beer bottles, and dispose of other trash.
  • Must verify par levels for all products and equipment needs within the designated work area at the beginning of every shift.
  • Bring shortages and/or needs to the attention of a manager on duty ability to communicate effectively with guests, team members and management in both written and verbal form.
  • Adhere to, enforce and practice all alcoholic beverage laws, policies, and regulations.
  • Contact the Beverage Manager/Supervisor on duty for any guest related issues, if unable to assist in finding an agreeable solution to the defined issue.
  • Abide by the established standards for health, safety and continual side work duties.

Qualifications
  • Must be 21 years of age
  • Previous restaurant/ server experience required.
  • Must be able to obtain and maintain a Colorado Support Gaming License. Must be able to work nights, weekends and holidays as needed.
  • Ability to stand/walk for duration of shift.
  • Must have basic math skills
  • Must maintain accurate and proper comp and cash handling procedures in accordance with department policies. Must be able to lift and maneuver heavy items (i.e. cases of alcohol)
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