Wealth Consumer Mortgage Relationship Manager

Since 1935, Webster Bank has been helping individuals, families and businesses meet their financial goals. As a leading regional bank, Webster's strong foundation is built on our core values of responsibility, respect, teamwork, trust and commitment to our communities. Webster bankers remain our most valuable asset, and we pride ourselves on our diverse, equitable and inclusive work environment. Come join our team!

Job Summary:

The incumbent will serve as the Relationship Manager on all Wealth Management consumer loans, residential mortgage loans, and subordination requests.

Responsibilities:

• Review and analyze entire complex loan file, including application, credit report, income and asset documentation, customer identification information, OFAC review, title verification, fraud review, collateral review, and property valuation.
• Work closely will wealth sales team and consumer finance to deliver an exceptional client experience.
• Efficiently manage pipeline of loans, including follow up to ensure timely decision.
• Ensure rate locks and purchase dates are met for residential mortgage loans and that consumer loans are underwritten to turnaround time standards.
• Monitor compliance with state and federal regulatory requirements.
• Ensure accuracy of HMDA data for reporting.
• Review and process subordination requests.
• Work closely with branch representatives, account reps, and mortgage originators to ensure customer service, including effective handling of difficult telephone and personal inquiries.

Education, Experience & Skills required:

• Bachelor's degree in a related field preferred.
• Strong communication skills and the ability to work in fast paced environment.
• 5 years of experience in consumer loan underwriting.
• Advanced knowledge of consumer and/or conventional mortgage underwriting process.
• In depth understanding of loan origination process.
• Strong PC skills to include Microsoft Word and Excel.