Web & App Content Coordinator

Overview

Job Title: Web & App Content Coordinator

Salary: $55,000+

Status: Full Time

Shift: Day

There are many great advantages to work in our marketing department:

• Day shift and consistent schedules
• Free Hot Meal per shift
• Non-smoking environment
• Subsidized transportation
• Advancement opportunities

The Web & App Content Coodinator is in charge of update and maintain website & app content, ensuring accuracy, relevance and a consistent brand voice.

Responsibilities

• Perform Web/Email content editing
• Execute SEO related tasks and continue to refine daily
• Maintain and implement new web tracking technologies
• Assist in staffing all representative positions and special promotions.
• Adheres and complies with all casino policy and procedures, internal rules and regulations and abides by all regulations of the Colorado Department of Gaming.
• Collaborate with cross-functional teams to implement changes and updates, including marketing and other departments on property.
• Monitor website & app performance, analyze user engagement data and recommend improvements to enhance the user experience.
• Stay informed about industry trends and best practices to implement innovative and effective website strategies.
• Implement SEO best practices to optimize website content for search engines.
• Manage content calendars and schedules for timely updates, promotions and campaigns.
• Coordinate with graphic designer & social media coordinator to incorporate visual elements into the website.
• Gather user feedback from both the website and app to understand the user experience and address concerns to curate suggestions for improvement.
• Troubleshoot and resolve website issues promptly to ensure a seamless user experience.
• Other duties as assigned.
• Troubleshoot and resolve website issues promptly to ensure a seamless user experience.
• Provide monthly data and analytics report
• Conduct periodic audits to identify and rectify outdated or inaccurate content.
• Work with appropriate departments to ensure in room TVs have the most up to date info. This should ideally mirror the information reflecting on the app & website.

Qualifications

Performance Expectations:

• Applies the All-Star Principles to all internal and external guest situations
• Acquires the appropriate job knowledge in a timely fashion and consistently updates that knowledge
• Consistently produces above average work
• Produces results in work, by meeting all deadlines
• Works well in a team environment
• Is a property leader
• Consistently reliable
• Not only locates problems, but provides suggestions for a solution
• Adheres to all appearance standards
• Practices productive communication
• Always is prepared for the days business
• Is able to adapt to a changing environment
• Executes projects from planning to completion

Required Skills:

Knowledge, Skill and Ability:

• Knowledge of how to use Photoshop for design
• Ability to all work shifts, weekends and holidays is required.
• Must have excellent interpersonal skills with the ability to listen and verbally communicate with guests both in the casino and at external events.
• Up-to-date knowledge of industry trends and digital marketing strategies
• Must keep a well-groomed professional appearance.
• Must be able to meet deadlines, work under pressure and maintain professionalism in a fast paced and stressful work environment.
• Must be able to acquire a Colorado Gaming Support License.

• Advanced verbal and written communication skills are essential.

• Proven experience as a website content coordinator or similar experience
• Strong understanding of google analytics, web development, content management system (CMS), and SEO principles.
• Proficiency in HTML, CSS, and content management tools
• Excellent communication and collaboration skills to work with various teams
• Detail-oriented with the ability to manage multiple task and deadlines
• Analytical mindset to interpret website analytics and user feedback
• Familiarity with graphic design and multimedia content is a plus
• Familiarity with app development and maintenance process is a plus

Education, Training & Experience:

• Bachelors degree in Marketing, Communications, web development or a related field

Not only does Monarch offer a luxury experience for guests we offer luxury benefits to our Team Members as well!

Full Time Team Members (30+ hours) will enjoy the following benefits and perks:

• Paid Time Off.
• 6 Observed Holidays and Holiday Pay
• Health Benefit Insurance Package after 90 days includes: medical, dental, vision, life insurance, short term disability, 401k with company match

Part Time and Full Time Team Members (TMs) will enjoy the following benefits and perks:

• 1 Free Hot Meal per shift and Unlimited Coffee, Tea, Soft Drinks
• Up to 48 hours of Sick Pay for Team Members Under 30 hrs per Week
• 80% Subsidized Bus Transportation Options
• Free Covered Parking
• Education/Tuition/Certification Reimbursement (up to $6,000 per calendar year)
• Wardrobe/Uniforms and Dry Cleaning Provided Free of Charge for most positions
• Career Development and Advancement Programs
• Team Member Anniversary Recognition (earn resort credit, vacation trips and more!)
• Team Member Hotel, Retail and Spa Discounts

Save your gas and mileage on your car! Check out these convenient casino bus routes at www.casinoshuttle.com. As a Team Member of Monarch, we subsidize your bus transportation up to 80%!

An Equal Opportunity Employer: Monarch Casino Resort Spa does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, genetic information or any other status protected by law or regulation. It is Monarchs intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.