WellAge - Memory Support Coordinator

Memory Care Coordinator

The Memory Care Coordinator is responsible for planning, organizing, staffing, directing, and coordinating the Memory Care program to ensure quality care for residents; be knowledgeable of and implement federal, state and local regulations for a safe and engaging experience for the residents, personnel, and physical environment.

KEY RESPONSIBILITIES:

? Oversees the Memory Care neighborhood and directs the day-to-day functions of staff

? Ensures that emotional, physical, psychological, and safety needs are met through all program services and

activities

? Assists with managing labor costs, supplies and other line items in department budget

? Meets with staff and support personnel to plan and schedule shifts, services, programs and activities

? Develops, oversees and initiates life enrichment programming for memory care residents

? Supervise and develop the performance of all Memory Care department team members to include

interviewing, hiring, and training employees; planning, assigning, and directing work; appraising

performance; rewarding and disciplining employees; addressing complaints and resolving problems

? Provide care to residents, including but not limited to: completion of care assessments and resident care

plans, discussing changes in resident condition with physicians, introducing interventions to reduce falls

based on individual resident needs, etc. Also provide medication administration and help with resident

care, as needed

? Implement, coordinate and manage person-centered care based on company's philosophy, mission and

core values

? Direct resident well-being according to State regulations to ensure appropriate and acceptable standards

of care and adequate staffing

? In collaboration with Director of Wellness, coordinate, complete, and/or review data reports and queries

in compliance with Company's Resident Care Quality & Analytics program and protocols

? Accountable for timely assessments and accurate care plans in the electronic health record, plus

communication with Business Office Manager any additional care given for accurate resident billing

? Maintain a working knowledge of state regulations, policies and procedures, dictated for compliance

? Facilitate initial and on-going training for caregiving team members as well as other community team

members as necessary and as applicable based on State-specific regulations as well as Company's policies

and procedures

? In conjunction with the communitys multidisciplinary team, coordinate the resident admission process

including screening, assessment, care planning and team assignments

? Ensure appropriate delivery of services as identified in resident care plans by delegating and

communicating verbal and written expectations to caregiving team members

? Participate in on-going resident assessment and determination of care needs as required by State-specific

regulations and Company's policies and procedures

? Collaborate with external services providers to ensure the most appropriate and highest level of service is

provided to each resident

? Ensure compliance with OSHA, FDA and Fire safety standards relative to wellness systems and resident

care

? Other duties as assigned

TALENT:

Execution

Multi-tasks and easily prioritizes

Takes ownership and responsibility

Executes with diligence

Hard work ethic

Influencing

Strong communication and sets clear expectations

Influences others to take action

Is in tune with how to manage individuals

Leads with Integrity and excellence

Natural leadership and management

Strategic Planning

Able to see multiple solutions to a problem

Ability to anticipate and resolve problems

Critical thinking

Relationship Building

Ability to build relationships with personnel, residents, family members, visitors, community and the general

public

Quickly builds trust with individuals and teams

Ability to deal with conflict and have difficult conversations

SKILLS & KNOWLEDGE:

? Must demonstrate the knowledge and skills necessary to provide care appropriate to the age-related

needs of the residents served

? The changes associated with dementia illnesses, how they affect the individuals ability to function, and

the adaptive strategies that help maintain a residents remaining abilities

EXPERIENCE:

? Prefer two (2) years experience working with persons with dementia

CERTIFICATIONS:

? Adult First Aid and CPR certification

EDUCATION:

? Associate's degree in Nursing, Social Work, Psychology, or Gerontology is preferred

? Colorado Qualified Medication Administration Person (QMAP) qualification required