Workforce Case Manager Apache County, AZ

Our program helps guide a candidate trough their desired career path. Grow your career with us while helping other do the same! We have fabulous inclusive diverse culture that supports work life balance.

Job location: Apache County

Apache County Office

Compensation: $44,000.00

Chicanos Por La Causa, Inc. (CPLC) is a non-profit organization and one of the largest Hispanic Community Development Corporations in the United States. The organization began with a group of student and community activists in 1967 and was incorporated and received non-profit status in 1969. CPLC is committed to empowering individuals through health & human services, housing, education, and economic development.

WIOA Program Case Manager - Apache County, Arizona

Position Summary :

The Workforce (WF) Specialist will provide comprehensive services to participants of CPLC's WIOA Adult, Dislocated Worker and Youth Programs. The Workforce Specialist will manage a case load of Adult, Dislocated Worker (DW) and youth participants according to WIOA regulations to receive work readiness, leadership development, training services and academic support to meet common measures. The WF Specialist will be responsible for ensuring quality and timely service provision to program participants, as well as conduct outreach and recruitment of Adult, DW and youth customers.

Primary Duties & Essential Functions:

• Provide on-going assistance, mentoring and guidance to program participants through individual case management.
• Ensure confidentiality of all files and records, maintaining compliance with federal, state and local laws, regulations, guidance, policies and procedures.
• Develop and maintain contacts with community organizations and educational institutions for the purpose of outreach, recruitment, and positive public relations.
• Prepare and submit all documentation needed for enrolling Adult, DW and Youth clients into the statewide database system.
• Coach and prepare participants in interviewing, work etiquette and work skills.
• Administer assessments and develop Individual Employment Plan (IEP) or Individual Service Strategy (ISS)
• Responsible for meeting with, contacting and providing services to participants per program policy and guidelines adhering to timeframe•
• Update case notes and files per contractual and CPLC's requirements
• Facilitate placement into full-time employment and provide supportive services that help to remove potential barriers to employment.
• Work with schools, employers, and training providers to ensure that participants are making progress
• Work collaboratively with other staff, employers, and other funded partners to ensure program success

Desired attributes:

• Have the cultural competency to engage with youth, adults, and employers
• Recognizes that program participants they will spend time with people who may have many challenges and barriers
• Cultivate trust and show no one is perfect
• Sees participants as the future of our city, state, and our nation
• Enjoys working with people and helping others.

Preferred Education and Training:

• High School Diploma or GED

• Associates or bachelor's degrees are preferred, but not necessary.

Other requirements:

• Excellent oral and written communication, interpersonal skills, public speaking, problem- solving, analytical skills, multi-tasking, organizational skills, leadership, and time management.
• Working knowledge of Microsoft Word, Excel, PowerPoint, Outlook & Office365 (Preferred).
• Must be able to work with disadvantaged youth and adults.
• Experience providing direct services to youth and adults (preferred).
• Experience providing case management services to disadvantaged youth and adults (preferred).
• Related work experience preferred.
• Ability to work in an active environment
• Knowledge of social services and workforce-related agencies and programs available in the community.
• Must have valid driver's license.
• Must have current Arizona Level 1 Fingerprint Clearance Card or ability to obtain one within 30 days of employment.
• Must pass a background screening prior to start.
• Must be able to work a flexible schedule.

Effective January 3, 2022, all CPLC Employees and all Service Providers, are required to be Fully Vaccinated against COVID-19. Newly hired employees, who are not Fully Vaccinated at the time of hire, are expected to begin a vaccination series immediately upon hire. CPLC recognizes medical and religious exemptions to the COVID-19 vaccination requirement, in accordance with applicable law and upon approval by CPLC. However, any person approved for an exemption, without exception, is subject to masking, and other requirements established by CPLC from time to time.

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Complete job description attached.