Youth Street Outreach Specialist

Youth Street Outreach Specialist


Phoenix, AZ

The Building Bridges to Hope: Human Trafficking Initiative from CPLC Parenting AZ is a trauma-informed and survivor-centered program that offers comprehensive case management services to adult survivors of trafficking in Maricopa County and parts of Pinal County.

POSITION SUMMARY

A Youth Outreach Specialist works with youth affected by homelessness by assisting them with immediate case management services by connecting and navigating resources and services to help them return to permanent housing and provide stability for youth. A youth outreach specialist coordinates with the outreach team conducting street outreach in the community where homeless youth congregate, providing information on the program, case management services, resources, and care packs.

The Youth Outreach Specialist reports to the Program Coordinator. This position will require 75% foot-to-ground direct outreach. This position is a salaried position up to $42,000 annually.

MINIMUM QUALIFICATIONS AND COMPETENCIES

Education/Background:

• High School Diploma or GED required and 2+ years of related experience; or

Associates Degree in appropriate field of study and 1 year of related experience; or

Bachelor's Degree in appropriate field of study and 1 year of related experience;

• Must be able to work with individuals who have experienced trauma

• Experience providing direct services to individuals who have experienced trauma

• Experience providing case management services in a crisis environment

• Related work experience preferred.

• Ability to work in an active environment

• Must have valid driver's license

• Must have current Fingerprint Clearance Card or ability to have within 60 days of employment

• Must be able to work a flexible schedule

• Must pass a background screening prior to start

Other requirements:

• Bi-lingual English/Spanish language is required.

• Valid AZ driver's license, reliable transportation, and ability to show proof of registration/insurance. Must be 21 years of age to drive on behalf of CPLC, Inc.

• Ability to work a flexible schedule as needed per program requirements

• Must pass background screening prior to start

• Level One Fingerprint clearance or ability to obtain fingerprint clearance or ability to have within 60 days of employment; must maintain clearance.

CORE SKILLS

1. Commitment to maintaining a role that empowers clients and to intervene appropriately to meet service goals.

2. Sensitivity to socioeconomic and cultural characteristics of populations served.

3. Creative thinking, adaptive personality, a conviction about the capacity of people to grow and change.

4. Strong interpersonal communication skills, particularly in mediation, listening, and written communication; strong ability to work collaboratively with others.

5. Strong time management skills focusing on the organization of projects with the ability to prioritize meetings and responsibilities effectively.

PRIMARY DUTIES AND ESSENTIAL FUNCTIONS

• Provide appropriate support and assistance through individual case management, family support, and educational groups;

• Provide crisis intervention and empowerment-based, trauma-informed advocacy;

• Provide ongoing advocacy-based counseling and safety planning

• Develop individual service plans with each individual or family on assigned caseload;

• Collect and prepare programmatic reports and grant required data;

• Provide advocacy and support via the 24/7 emergency crisis line as needed;

• Oversee data tracking to monitor program outputs and outcomes;

• Maintain all communication related to program, grant, and contract reporting duties;

• Serves as a point of contact and to ensure ongoing collaboration including the communication of appropriate clinical information with other involved parties as appropriate and coordination of care with a person's family, behavioral and/or general medical health care providers, community resources, and other involved supports including educational, social, judicial, community and other State agencies;;

• Collaborate & coordinate with local/regional partner agencies that assist the individuals and families enrolled in the program;

• Collaborate and connect with resources in the areas of housing and employment;

• Ensures the provision of all covered services identified on the service plan; referrals to community resources as appropriate and coordination of care activities related to continuity of care between levels of care and across multiple providers, services, and supports;

• Provides outreach and follow-up of services including, but not limited to, crisis and missed appointments to ensure adequate resources are available and in place;

• Participates in staffing, case conferences, or other meetings with or without the person or his/her family participating;

• Maintain client records for all services rendered

• Complete all training courses within the timeframe specified

• Collaborate with other staff and partners to promote a multi-disciplinary team concept of client care

• Participate as needed in community meetings to expand knowledge of available community resources

• Participate in program activities, staff and clinical meetings, and planning and problem solving

• Develop continuous concepts related to providing services to homeless youth

• Performs other related duties as assigned or requested

Effective January 3, 2022, all CPLC Employees and all Service Providers, are required to be Fully Vaccinated against COVID-19. Newly hired employees, who are not Fully Vaccinated at the time of hire, are expected to begin a vaccination series immediately upon hire. CPLC recognizes medical and religious exemptions to the COVID-19 vaccination requirement, in accordance with applicable law and upon approval by CPLC. However, any person approved for an exemption, without exception, is subject to masking.