Pima County

Tucson, AZ

1484 - Information Technology Systems & Programming Manager (IT Manager)

Posted 8 days ago

Job Description

Overall Job Objective

Position Description

This position is in the Recorder's Office. OPEN UNTIL FILLED.

Salary Grade: 66


Salary Range: $80,000 - $90,000/Annually


Develops, coordinates, and implements complex computer application projects and manages operational activities of an Information Technology (IT) section or work unit within an Elected Official's department.

Relocation Assistance available for the successful candidate.

Please Note: All new hires (and promoted employees) must be fully vaccinated against COVID-19 as a condition of employment, within 30 days of hire. If you are unable to become fully vaccinated due to a medical disability or religious observance/practice, you must request an accommodation - accommodation forms are located on-line. For new hires (and promoted employees) hired after October 1, 2021, the applicant must have a full set of COVID-19 vaccines, by the effective date of hire.

Duties/Responsibilities

(Work assignments may vary depending on the department's needs and will be communicated to the applicant or incumbent by the supervisor.)

Plans, directs and manages the daily operations of a departmental IT work section or work unit;
Manages the development of systems, applications and programs to meet the business needs of the department;
Provides technical and analytical support in the solution of complex management information systems problems;
Evaluates new information systems products or services and makes recommendations to management concerning information systems, systems acquisitions, enhancements, and upgrades;
Plans and schedules projects and work flow to meet schedules;
Coordinates automated systems documentation, develops program and performance standards, and ensures compliance;
Develops and implements new or revised policies and procedures to improve efficiency and productivity in support of the information technology needs of a county department;
Manages the design and maintenance of network and application security for the assigned department;
Prioritizes, coordinates, assigns, and reviews work assignments;
Supervises professional technical staff and evaluates performance;
Ensures information technology policies, procedures and activities comply with applicable federal/state statutes, regulations and County policies
Provides and assists in training technical staff and provides technical expertise as required;
Maintains technical and administrative record of software, hardware, systems, contracts, and/or vendors;
Prepares reports relative to information management systems;
Manage the departmental IT budget and assists in budget preparation.

KNOWLEDGE & SKILLS:

Knowledge of:

  • systems analysis, applications programming, and the operation and application of IT systems appropriate to area of assignment;
  • principles and techniques involved in the operation and application of system hardware;
  • principles, practices and techniques of effective supervision and management;
  • principles, practices and techniques of network and application security;
  • principles, practices and techniques of datacenter, design, operations, backup strategies, redundancy, and disaster recovery;
  • principles, practices, and techniques of database design and administration;
  • principles and techniques of block diagramming, flow-charting and related software;
  • applicable federal, state and local laws, rules and regulations;
  • project management methodologies and technologies;
  • effective training, leadership and communication techniques.
Skill in:
  • planning, management, and control of projectsapplicable to IT systems and operations;
  • identifying, analyzing and resolving program problems including problem avoidance;
  • vendor and contractor relationships and negotiations;
  • identifying appropriate development language(s) to develop or revise programs and to troubleshoot program effectiveness;
  • training, supervising, and directing other staff in programming, system analysis, and projects applicable to area of assignment;
  • communicating effectively.
Minimum Qualifications

A Bachelor's degree from an accredited college or university with a major in computer science, computer engineering, management information systems, or a related field as defined by the appointing authority at the time of recruitment and four years of application development, deployment, and maintenance experience which includes two years in a supervisory/managerial capacity.
(Additional relevant experience and/or education from education from an accredited college or university may substitute for the aforementioned education/experience.)


Qualifying education and experience must be clearly documented in the "Education" and "Work Experience" sections of the application. Do not substitute a resume for your application or write "see resume" on your application.

Preferred Qualifications:

(Be specific in describing your experience in your application. Ensure the descriptions provided illustrate your competencies, specifically addressing the required and preferred qualifications.):

  1. A minimum of two (2) years of full Software Development Life Cycle (SDLC) experience, using ITIL, Agile, XP or similar methodologies.
  2. Proficiency and demonstrated experience with Microsoft Suite (Word, Excel, PowerPoint, Visio, Outlook).
  3. Advanced understanding and experience with storage systems NetApp, FAS and ONTAP9.
  4. Experience with operating systems: Linux, Windows.
  5. A minimum of five (5) years experience supervising or managing IT related staff.
  6. A minimum of five (5) years experience with system security including Cisco Firewalls, Microsoft security best practices, and industry security practices.
Selection Procedure:
Pima County Human Resources Department reserves the right to admit to the selection process only those candidates that meet the minimum/desired qualifications. All applications will be assessed based on an evaluation of the listed education and experience. Candidates meeting the minimum/desired qualifications may be further evaluated/scored against any advertised Preferred Qualifications. The hiring authority will interview and select the successful candidate from a referral list provided by Human Resources. Additional assessments/testing may be required as part of the selection process. Supplemental Information

Licenses and Certificates: Some positions require a valid Arizona Class D driver license at the time of application or prior to completion of initial/promotional probation. Failure to obtain/maintain the required licensure shall be grounds for termination.

Special Notice Items: The County requires pre-employment background checks. Successful candidates will receive a post-offer, pre-employment background screening to include verification of work history, education and criminal conviction history. A prior criminal conviction will not automatically disqualify a candidate from employment with the County.

Physical/Sensory Requirements: Physical and sensory abilities will be determined by position. Please Note: All new hires (and promoted employees) must be fully vaccinated against COVID-19 as a condition of employment, within 30 days of hire. If you are unable to become fully vaccinated due to a medical disability or religious observance/practice, you must request an accommodation - accommodation forms are located on-line. For new hires (and promoted employees) hired after October 1, 2021, the applicant must have a full set of COVID-19 vaccines, by the effective date of hire.

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