20 / 21 SY - INTERPRETER / RECEPTIONIST (CC#2590)

Openings as of 10/14/2020
Classified Support Staff

• 20/21 SY - INTERPRETER / RECEPTIONIST (CC#2590) JobID: 4887
Position Type:
Classified Support Staff/INTERPRETER/RECEPTIONIST


Date Posted:
10/2/2020


Location:
BOSTROM


Closing Date:
10/16/2020


&nbsp&nbspPhoenix Union High School District No. 210
4502 North Central Avenue
Phoenix, Arizona 85012

Equal Opportunity Employer

POSITION TITLE:	Interpreter / Receptionist	DIVISION:	Instructional Services
WORK YEAR:	9 months	DEPARTMENT:	As Assigned
LOCATION:	Schools	SALARY SCHEDULE: GRADE 5	Support Services

Hourly Starting at $15.21 up to $15.91 Depending on Experience and Education

DEFINITION:
The interpreter/receptionist serves as the first point of contact for visitors to the school and non-English speaking callers ensuring they are handled in a timely and courteous manner. Facilitates efficient and effective flow of communications to campus staff and provides written and/or oral interpretation in addition to translation for non-English speakers as needed. Performs job related duties as assigned.

ESSENTIAL FUNCTIONS:
1. Greets and screens visitors and phone calls from public, parents, students, etc. for the purpose of responding to their inquiries and/or directing them to appropriate personnel in accordance with district policies regarding building security and safety.
2. Answers school site telephone system for the purpose of responding to inquiries. Interpreting and/or transferring calls, and/or taking messages, and disseminate to appropriate staff in a timely manner.
3. Interpret and translate for school related activities (disciplinary hearings, assisting staff with non-English speaking parents, etc.) during and after school hours as required.
4. Translate written documents for school purposes from one language to another while maintaining content, context and style as much as possible using reference materials as needed to ensure accuracy of translation.
5. Follow all district procedures and policies to ensure confidentiality of student information is maintained.
6. Provides general clerical support to site administrators by creating and maintaining updates to campus directory, schedules, and calendars. Responds to general inquiries in a timely manner.
7. Demonstrates positive interpersonal interactions with all district staff and customers. Maintains an attractive and professional reception area.
8. Receives and responds to incoming telephone calls answering questions appropriately.

QUALIFICATIONS:
1. High School diploma or G.E.D.
2. Good command of the English Language.
3. Ability to communicate effectively in English and Spanish
4. Ability to speak/interpret, write/translate, and read fluently in Spanish.
5. Knowledge of standard office procedures.
6. Ability to maintain records.
7. Demonstrate computer literacy and appropriate keyboarding skills.
8. Knowledge of industry standard customer service skills.
9. Ability to maintain appropriate interpersonal relations with students, parents, and other staff of the district and exercise confidentiality and discretion.
10. One year of clerical experience, telephone skills and knowledge of phone etiquette.
11. Flexible work hours as necessary to accommodate campus need.
12. Ability to work independently.

SUPERVISION RECEIVED:
Principal or designee.

SUPERVISION GIVEN:
None.

PREPARED BY:	REVIEWED BY:	REVIEWED BY:	JOB NUMBER:	EFFECTIVE DATE:
JDRC	CEA	EMPLOYEE RELATIONS	3271	July 1, 2013