4232 - Program Manager - Senior (Education and Outreach Manager)

This position is located in the Environmental Quality Department. OPEN UNTIL FILLED.

Salary Grade: 61

The incumbent will be responsible for developing strategies and leading projects to educate the public about a variety of environmental topics, including air quality information, while encouraging actions to reduce environmental impacts. The incumbent will demonstrate creativity and innovation in environmental education programs to engage the public in taking individual actions. They will supervise staff in implementation of these programs and demonstrate the ability to use quantitative and qualitative data to measure program effectiveness.

(Work assignments may vary depending on the department's needs and will be communicated to the applicant or incumbent by the supervisor.)

Develops program goals, objectives, policies, and procedures, and establishes short- and long-range program performance plans subject to management review;
Manages and administers multiple complex programs' activities and evaluates programs' effectiveness and success;
Manages the activities of professional staff and evaluates performance;
Develops, negotiates, monitors, and administers contracts, intergovernmental agreements, and/or financial and service agreements for the managed programs;
Performs as a department representative and subject matter expert to other sections of the department, other County departments, private sector and other agencies, entities and other jurisdictions at meetings, on committees, task forces, boards, and in media relations, participates in community awareness activities, and coordinates programs' activities, and promotes the programs at the local, state, and national level;
Develops and maintains effective working relationships and coordinates program activities with other County departments, public and private agencies, organizations and groups to promote the program and its goals;
Analyzes local, state and federal legislation and ensures program compliance with applicable regulations and policies;
Manages organizational and management studies for the purpose of identifying problems and alternative solutions to the problems;
Develops, writes and administers the programs' annual budgets, prepares program-related financial forecasts, and identifies funding sources to support the programs' activities;
Consults and negotiates with community agencies and health providers to assure adequate coordination and cooperation between the County's related complex programs and other segments of the community;
Develops, coordinates, and administers the programs' training and related topics to program staff, other department professional staff, private agencies, and community groups at the local, state, and national level;
Reviews and analyzes routine and special reports detailing the status and/or success of the programs, prepares recommendations, and/or initiates corrective action;
Evaluates management problems and makes decisions regarding the proper course of action;
Accesses or maintains specialized databases containing program-specific information to review information or generate reports;
Makes recommendations to the Board of Supervisors regarding programs' objectives;
Manages the preparation and submission of grant proposals and applications.

KNOWLEDGE & SKILLS:

Knowledge of:

• principles and procedures of public administration, management, and specialized complex program planning, development, and evaluation;
• applicable local, state and federal laws, rules, and regulations;
• principles and practices of budgeting, accounting, purchasing, contracting, and financial management;
• contract and grant application preparation, negotiation, and administration;
• community agencies, organizations, and resources;
• data and statistical analysis techniques and application to planning studies and projects;
• principles and techniques of effective communication to include written composition and public speaking;
• applications of automated information systems.

• planning, developing, evaluating, and managing specialized complex programs and projects;
• preparing and administering budgets, grants, and contracts;
• researching, analyzing, and reporting data;
• presenting, explaining, and interpreting program goals, objectives, policies, and procedures to the public;
• managing staff and planning, organizing, and coordinating program activities;
• communicating effectively;
• establishing and maintaining effective working relationships with service groups and organizations;
• establishing, reviewing, and modifying procedural and technical guidelines to enhance program effectiveness;
• use of automated information systems to maintain or produce data.

(1) A Bachelor's degree from an accredited college or university with a major in business/public administration, management or a specified discipline as determined by the appointing authority at the time of recruitment and at least six years of professional management experience in a specialty area identified by the appointing authority. (Relevant professional level experience and/or education from an accredited college or university may be substituted.)

OR:

(2) Two years of experience with Pima County as a Program Manager.

1. Experience in identifying, building and advancing strategic partnerships with a variety of government agencies and community-based partners.
2. Experience engaging members of the community and encouraging specific actions and participation in events.
3. Experience developing and implementing quantitative and qualitative data to measure program effectiveness.
4. Experience applying for and administering grants.
5. Experience creating programs and strategies to encourage specific behaviors.
6. Experience with transportation demand management.
7. Experience using social media to engage the public.