Pima County

Tucson, Arizona, United States

5344 - Human Resources Supervisor (Medical-Risk Unit)

Posted over 1 month ago

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Job Description

Overall Job Objective

Position Description

Salary Grade: 14

Pay Range
Hiring Range: $60,487 - $72,584 Annually
Full Range: $60,487 - $84,682 Annually

Salary offers are based on the candidate's equivalent experience and internal equity with other employees within the same job classification.

Supervises specific functions of a centralized human resources department in a public jurisdiction. Specific functional areas of assignment are in the Medical-Risk Unit, which reports directly to the Director. Direct hands-on experience providing case management, Workers Compensation claim review, ADA interactive processes, implementation and monitoring of safety programs and alcohol/drug testing protocols. Training and oversight of administrative personnel.

The first review of applications will be on 05/17/2024. Duties/Responsibilities

(Work assignments may vary depending on the department's needs and will be communicated to the applicant or incumbent by the supervisor.)

In conjunction with management, plans, organizes and coordinates the activities of the assigned functional area;

Supervises professional and support staff in the assigned functional area;

Analyzes, defines and establishes section and division program areas and objectives for long and short term planning related to the county's personnel programs;

Researches and analyzes data and makes recommendations to management to develop or revise policies and determine strategies for the development and delivery of services relating to the assigned functional area;

Monitors and evaluates program performance and effectiveness of services provided and assures compliance with applicable federal, state and county policies and regulations;

Organizes, supervises and prepares studies and written reports on functional area activities and submits to management for action, consideration or direction;

Directs and may participate in the conduct of investigations, inquiries, assessments, evaluations and audits of other department's compliance with relevant rules, regulations, policies, procedures and provides management recommendations to address issues or discrepancies identified;

Maintains and recommends or coordinates changes to county rules, regulations, procedures and instructions through appropriate management channels, to include other agencies, e.g., merit system commission, law enforcement merit commission, etc.;

Coordinates and may participate in the receipt, investigation, resolution and documentation of employee grievances, complaints, allegations of discrimination/nondiscrimination, merit system appeals, mediation programs, Americans with Disabilities Act (ADA) and workplace violence complaints;

Represents Human Resources management for the assigned area of responsibility as directed, in various forums;

Directs the creation and maintenance of required functional area public records in manual, computer-based and electronic forms;

Coordinates the development of informational materials to promote accurate understanding of program activities, services, and requirements provided by the assigned functional area;

Advises client departments and operating agencies on interpretation and application of county personnel policies and procedures;

Researches, analyzes, interprets and implements personnel policy, rules, regulations, requirements and directives;

Assigns work, trains and evaluates assigned personnel;

Recommends and monitors work-unit budgets;

Monitors contractual agreements and services and prepares requests for and analyzes proposals received for area of responsibility;

Provides guidance and makes recommendations on actions regarding contracted services related to personnel functions;

Develops and maintains written procedures for area of responsibility;

Maintains, and assures staff maintains required security and confidentiality of information created or encountered in the performance of duties;

Maintains currency on relevant county, local, state and federal laws, rules, regulations, policies and procedures that affect functional area of responsibility.


Knowledge of:

  • supervisory and managerial techniques;
  • principles, practices, and techniques of delivery of human resources services in a governmental setting;
  • principles and practices of the assigned functional area;
  • principles of contract administration;
  • techniques of information gathering, processing, analysis and presentation;
  • federal, state and local legislation affecting functional area; applications of computer-based resources to facilitate and document functional area activities.

Skill in:
  • supervising, training and evaluating assigned staff;
  • analyzing and evaluating compiled data and reports;
  • interpreting and applying laws, rules, regulations, procedures and policies;
  • conducting and documenting inquiries, investigations, audits and reviews;
  • communicating effectively, both orally and in writing;
  • negotiating, coordinating and facilitating activities of assigned functional area;
  • analyzing personnel situations, activities and problems through various research methodologies and developing recommendations for management attention;
  • analyzing and administering contracts.
Minimum Qualifications

(1) A Bachelor's degree from an accredited college or university with a major in human resources/personnel, business, public administration, management or a closely related field as defined by the Appointing Authority at the time of recruitment and three years of exempt, professional level human resources/personnel experience, with at least one year of supervisory experience.

(Relevant experience and/or education from an accredited college or university may be substituted.)


(2) Three (3) years of Pima County Human Resources Department or department personnel experience in an exempt-level position.

Qualifying education and experience must be clearly documented in the "Education" and "Work Experience" sections of the application. Do not substitute a resume for your application or write "see resume" on your application.

Preferred Qualifications: (Be specific in describing your experience in your application. Ensure the descriptions provided illustrate your competencies, specifically addressing the required and preferred qualifications.):

  1. Minimum three (3) years experience in case management including data gathering and analysis; interpretation and application of laws, rules, regulations, policies, and procedures to ongoing case-appropriate implementation, development, monitoring, evaluation, and ongoing adaptation of appropriate action plans.
  2. Minimum two (2) years of direct implementation of Workers Compensation and ADA practices and principles.
  3. Minimum two (2) years of direct implementation of Occupational Health practices and principles, including all aspects of safety programs, risk assessments, safety-sensitive position monitoring, return to work reviews, and alcohol/drug testing protocols.
  4. Experience working within established federal, state, and local rules and mandated guidelines, such as OSHA, EEOC, FMLA, DOL, and alcohol/drug testing.
  5. Minimum five (5) years experience with Microsoft Office (Word, Excel, PowerPoint), Outlook, and dispositioning, tracking, and maintaining accurate data within various platforms.

Selection Procedure:
Pima County Human Resources Department reserves the right to admit to the selection process only those candidates that meet the minimum/desired qualifications. All applications will be assessed based on an evaluation of the listed education and experience. Candidates meeting the minimum/desired qualifications may be further evaluated/scored against any advertised Preferred Qualifications. The hiring authority will interview and select the successful candidate from a referral list provided by Human Resources. Additional assessments/testing may be required as part of the selection process. Supplemental Information

Licenses and Certificates: Valid driver license is required at time of application. Valid AZ driver license is required at time of appointment. The successful applicant will be subject to a 39-month DOT Motor Vehicle Record review to determine applicants suitability to operate county vehicles in accordance with Pima County administrative procedures. Failure to obtain and maintain the required licenses and certifications shall be grounds for termination. Any offer of employment resulting from this recruitment is contingent upon Fleet Services review and approval of the candidates driving record.

Special Notice Items: Some positions may require satisfactory completion of a background investigation by law enforcement agencies, due to need for access to law enforcement, corrections, detention and courts facilities or associated confidential or sensitive information, documents, communications systems and like materials. If applicable, eligibility for access to these facilities must be maintained as a condition of continued employment. The County requires pre-employment background checks. Successful candidates will receive a post-offer, pre-employment background screening to include verification of work history, education, and criminal conviction history. A prior criminal conviction will not automatically disqualify a candidate from employment with the County.

Physical/Sensory Requirements: Physical and sensory abilities will be determined by position.

EEO Information: Pima County Government is an Equal Employment Opportunity employer. We are committed to an inclusive and diverse workforce and will not discriminate in employment opportunities or practices on the basis of race, color, religion, national origin, age, disability, gender, sexual orientation, kinship, political interest, or any other characteristic protected by law.