Administrative Assistant

Are you passionate about supporting families who have faced adversity?

Do you have experience in administrative support within a social services or human services environment?

Are you ready to help families heal and rebuild by ensuring the smooth operation of essential services?

If you are organized, detail-oriented, creative, a team player, and motivated by making a real difference, New Alternatives, Inc. invites you to apply for the role of Administrative Assistant!

Join our team as we provide vital services to children, parents, and families working towards reunification.

About Us:

New Alternatives, Inc. has been awarded the Incredible Years contract and is expanding its mission to help families reunify through therapy, case management, and community support. We are committed to delivering high-quality services, including individual therapy, family therapy, supervised therapeutic visitations, case management, and parenting classes throughout San Diego County.

What You’ll Do:

As an Administrative Assistant, you will play a key role in supporting the team by handling administrative tasks that are crucial for the success of our programs. You will assist with scheduling, maintaining client records, preparing reports, and ensuring that our services are running efficiently and effectively. Your work will help us provide seamless support to families to ensure that the services we offer are delivered with compassion and professionalism.

Duties:

• Work directly with Program Director providing administrative support to Incredible Families team
• Support client chart management including chart set up, daily filing and securely preparing charts for long term storage
• Answer phones, greet visitors, data entry, word processing, faxing and copying as needed
• Coordinate and manage interpreter requests for clients
• Assist with managing program integrity including filing of client service verifications, processing timesheets, mileage requests, and other crucial personnel and client paperwork
• Attend to multiple tasks throughout the day. Complete tasks under Program Director
• Understanding of and compliance with HIPAA and confidentiality policies
• Maintain organized tracking systems for outreach and collaboration purposes; provide reports to Program Director at established intervals or upon request
• Clerical duties include, but are not limited to, organizing medical record chart for assigned clinician, filing medical records in secure office, filing documentation in medical records.
• Other duties as assigned in this regionalized program
• Participate in trainings, exhibit competency and utilize evidence-based promising practices as determined and use Trauma-Informed Care practices in all engagements
• Help children, youth and parents access services, links and community resources

Successful candidates will:

• Exhibit excellent communication and customer service skills.
• Consistent and timely work attendance
• Must be proficient in Microsoft Excel, Word, and Google applications
• Be able to think proactively and have demonstrated ability to take initiative, think outside of the box, and work collaboratively and as member of a team.
• Work with minimal supervision and know when to seek needed supervision or support.
• Have the ability to pay close attention to detail, be extraordinarily organized, and have exceptional follow up skills.
• Preferred past experience working in the human services field.
• Bilingual in Spanish is required.
• One year in Administrative Work Preferred

Job Type: Full-time

Pay: $16.50 - $18.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Parental leave
• Retirement plan

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person