Job Description
Job Description
bswift is currently seeking an Analyst to join our growing team at our headquarters in Downtown Chicago. The Analyst will mainly be responsible helping bswift meet and exceed client expectations by supporting consumers on our best-in-class HR software and services.
Responsibilities of the Analyst:
? Build client sites, including benefit plan rules, details, prices, text and documents
? Test client sites to ensure proper functionality and quality
? Conduct regression testing to discover software enhancements or needs
? Import data into system as needed and assist with ad hoc client projects
? Prepare employee and employer communication documents
? Triage client tickets and questions via email and voicemail and provide next response time
? Audit system data from various sources and produce reports about summary and details
? Assist call center through answering inbound calls from specific clients and their employees
? Resolve any data discrepancies with external vendors
? Perform billing tasks such as invoice generation, posting payment, and reconcile receivables
Pay Range
The typical pay range for this role is:
Minimum: 18.50
Maximum: 33.65
Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. The actual salary offer will take into account a wide range of factors, including location.
Required Qualifications
? 2+ years of professional client facing experience within in analysis and data management
? Advanced proficiency in MS Excel, working knowledge of MS Office products, Internet Explorer
? Extensive experience with databases, as well as data interpretation and data manipulation
? Knowledge of managed care products including HMO, PPO, and Medicare Part D
? Healthcare industry background
Preferred Qualifications
Above
Education
BS or BA or equivalent experience
Business Overview
Bring your heart to CVS Health Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.
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