Salt River Pima-Maricopa Indian Community

Scottsdale, Arizona, United States

Behavioral Coach

Posted over 1 month ago

Job Description



Under general supervision from the Behavioral Health Services Manager, performs professional behavioral health services and behavior modification techniques to assigned families. Works with families to help improve their quality of life through skill acquisition and replaces challenging behaviors by teaching and reinforcing desirable ones. This is done through assessment and the design of function-based interventions and providing behavioral support to the client, family and team members in the implementation of these interventions. Behavioral coaches work with the child and parent by providing behavioral interventions and with team members to address the child's behavior and needs through training. Behavior coaching can target a variety of areas. This job class is treated as FLSA Exempt.

Essential Functions: Essential functions may vary among position and may include the following tasks, knowledge, skills, abilities, and other characteristics. This list of tasks is ILLUSTRATIVE ONLY and is not intended to be a comprehensive listing of tasks performed by all positions in this classification.

Distinguishing Features : The Behavioral Coach is distinguished from the Social Worker I (Case Management) job class by carrying a higher proportion of difficult or complex cases and provides services in home and in the field. This job class also focuses primarily on behavior modification along with direct referrals to the CPS workers. In addition to behavior modification, the Behavioral Coach works within an intervention team to provide in-home intensive family services.

Examples of Tasks

1. Assumes responsibility for creating and implementing behavior modification plans to teach new methods of dealing with challenging behaviors including anger management, self-control and conflict-resolution skills.

2. Provides life-skills and parenting skills training, identifying alternatives for caregivers in handling behaviors and monitoring progress in achieving goals.
  • Assesses the effectiveness of services and change service delivery as needed.
  • Provides services in home and in the field.

3. Inputs data in the M anagement A ccountability I nformation S yst E m (MAISE) and maintains accurate statistical data using the computerized database for easy retrieval.
  • Maintains current and comprehensive case files that include assessments, case plans and other case file documentation.

4. Provides face-to-face services to the child or youth for whom services are authorized.

5. Plans and schedules activities. Intervenes in crisis emergencies including providing "on Call" crisis intervention assistance.
  • Maintains regular scheduled office hours in order to be available to clients and other Community members.

6. Participates in training opportunities that will enhance knowledge of Tribal case management, child abuse and neglect.
  • Attends professional development meetings/training as directed by immediate supervisor.
  • Keeps professionally current within the social work field.

7. Participates in weekly staff meetings and discusses issues or cases that require additional input and planning.
  • Provides alternative solutions to issues to ensure the greatest benefit for the clients in accomplishing the program objectives.

8. Helps maintain an environment within the Health and Human Services Department that encourages teamwork, interdependence and ethical behavior.

9. Performs other job-related duties as assigned by the Behavioral Health Services Manager to maintain and enhance departmental and program operations.

Knowledge, Skills, Abilities and Other Characteristics:
  • Knowledge of the history, culture, laws, rules, customs, and traditions of the Salt River Pima-Maricopa Indian Community.
  • Knowledge of case management techniques, practices and crisis intervention methods.
  • Knowledge of CPS policies, practices and procedures.
  • Knowledge of learning theory and behavioral approaches for teaching new skills and managing maladaptive child behavior.
  • Knowledge of modeling and assisting parents with implement skills training or behavioral intervention plans.
  • Knowledge of Federal and State laws, rules, regulations and standards that apply to public social service programs.
  • Knowledge of social work principles and concepts.
  • Knowledge of social work methods and techniques, including group and individual counseling, crisis intervention and referrals.

  • Skill developing rapport with families with families in home settings.
  • Skill with case management including planning, scheduling and time management.
  • Skill recording and documenting case information and case file maintenance.
  • Skill establishing and maintaining effective working relationships with other social work professionals, SRPMIC co-workers, Community officials and clients.
  • Skill evaluating customer needs and utilizing SRPMIC resources or other appropriate referrals to meet client needs.
  • Skill dealing with sensitive, personal issues and maintaining appropriate professional, confidential relationships.

  • Ability to go in-home and provide alternative solutions in order to meet client needs.
  • Ability to communicate effectively both verbally and in writing.
  • Ability to establish and maintain accurate record-keeping systems and procedures including computerized record-keeping.
  • Ability to work under pressure with multiple task deadlines.
  • Ability to use standard office equipment including personal computers, related software such as MS Office and other standard office equipment such as facsimile, photocopier and calculator.
  • Ability to work with a variety of staff members in a team approach to service delivery.
  • Ability to work under pressure with multiple task deadlines.
  • Ability to drive SRPMIC vehicles.

Minimum Qualifications

  • Education and Experience: A Bachelor's degree in Social Work or closely related area, AND 3 years full time professional level work experience in the social services field required.

  • One (1) year of supervised internship from an accredited college/university can be counted toward the experience requirements.

  • Equivalency: Any equivalent combination of experience and education that will allow the applicant to satisfactorily perform the duties of the job may be considered when filling the position.

  • Underfill Eligibility: An enrolled Community Member whom closely qualifies for the minimum qualifications for a position may be considered for employment under SRPMIC Policy 2-19, Underfill

Special Requirements

  • May be required to work beyond normal work hours including nights, weekends and holidays.
  • Due to the confidential and sensitive nature of this position, successful completion of an extensive background investigation is required.
  • Employees in, and applicants applying for, jobs providing direct services to children are subject to the "Community Code of Ordinances", Chapter 11, "Minors", Article X. "Investigation of Persons Working With Children".

Prior to hire as an employee, applicants will be subject to drug and alcohol testing. Will be required to pass a pre-employment background/fingerprint check. Employees are subject to random drug and alcohol testing.

"SRPMIC is an Equal Opportunity/Affirmative Action Employer" Preference will be given to a qualified : Community Member Veteran, Community Member, Spouse of Community Member, qualified Native American, and then other qualified candidate.

In order to obtain preference, the following is required: 1) Qualified Community Member Veteran (DD-214) will be required at the time of application submission 2) Qualified Community Member (must provide Tribal I.D at time of application submission),3) Spouse of a Community Member (Marriage License/certificate and spouse Tribal ID or CIB is required at time of application submission), and 4) Native American (Tribal ID or CIB required at time of application submission).

Documents may be submitted by one of the following methods:

1) attach to application

2) fax (480) 362-5860

3) mail or hand deliver to Human Resources.

Documentation must be received by position closing date.

The IHS/BIA Form-4432 is not accepted .

Your Tribal ID/CIB must be submitted to HR-Recruitment-Two Waters.

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