Chicanos Por La Causa, Inc.

Phoenix, AZ

Behavioral Health Technician Lead

Posted 23 days ago

Job Description

Location: Scottsdale, AZ

The Behavioral Health Technician Lead Oversees staffing assignments of the Girls Ranch BHTs Teen Parenting to ensure delivery of quality care is aligned with program standards. Provides direct care supervision to adolescent girls (residents), ages 12-18 and their babies in group home setting as part of a treatment plan. Maintains and facilitates case coordination responsibilities for residents and children to ensure the highest quality of care. Demonstrates healthy parental interactions, nurturing relationships, and effective communications with residents and their babies. Facilitates individual and group sessions (i.e. living skills, social and emotional education, and leadership development). May be responsibility for daily care of infants. May participate in residents staffing meetings.


1. Florence Crittentons Team Members will support the Agencys vision and role model

the behaviors by:

a. Cultivating a positive work environment.

b. Prioritizing and setting manageable goals.

c. Being efficient with time at work.

d. Communicating effectively with management, staff, clients, and visitors.

e. Being flexible and taking criticism constructively.

f. Having regular attendance.

2. Florence Crittentons Team Members will support compliance-related items by:

a. Following internal procedures and external regulations.

b. Bringing compliance issues to the attention of management.

c. Successfully completing regulatory training requirements periodically.

d. Working collaboratively in all facets of position to meet position requirements and support Agency goals.

3. Foster a relationship-based therapeutic milieu, also known as Safe Space / Safe Place, with special emphasis on providing a safe place (physical safety) for residents and their babies. Demonstrate understanding, acceptance, a non-judgmental attitude and active listening.

4. Provides direct client care in a manner that considers safety, client rights, cleanliness,

and comfort. Ensures a therapeutic environment is maintained by following established procedures, and communicating daily with clients and staff. Duties include:

a. Welcome and orient new clients.

b. Supervise daily schedule and program.

c. Provide on-going observation of client behavior.

d. Understand and support program rules, safety status, incentives and level system.

e. Provide clients with positive guidance, role modeling, re-direction and behavior management, while modeling appropriate boundaries and relationships.

f. Assist residents in self-administration of medications (prescription and over-the-counter), under direction of the Registered Nurse.

g. Ensure that every day needs are met through supervision of hygiene, meals, education classes, volunteer-led activities, and off-site activities.

h. Provide clients with positive guidance to complete their daily program and long term goals.

i. Facilitates site psycho-educational group meetings with clients.

5. Oversees daily assignments of co-workers to ensure coordination, consistency and

delivery of quality care and coverage.

6. Ensures that Incident Reports and reporting protocols are adhered to.

7. Documents and maintains complete, accurate records, files and reports to ensure

programs standards. Ensure appropriate confidentiality and filing of program


8. Reads daily communication logs and memos, and communicate (both verbally and in

writing) with all staff involved. Participate in daily shift change meetings and Multi-Disciplinary Team (MDT) as directed.

9. Ensures standards of care are maintained; monitors clients behavioral and physical

health to enable appropriate intervention and prevention of problems.

10. Assists in de-escalation and stabilization of clients in critical situations. Is aware of

and report residents who are at risk for absconding, substance abuse and other forms

of self-harm.

11. Attends and participates in mandatory training, one-to-one meetings with supervisor,

and individual and group supervision.

12. Conforms with all safety rules and uses all appropriate safety equipment.


High School Diploma or GED.

Three years experience working with adolescents and/or infants, preferably in a lead position.

Position requirements:

Schedule: Able to work weekends, nights, and holidays.

One Or More Years of Reporting Experience

Computer Skills Required:

Word Processing (MS Word)



Database (client management software)

Certificates, Licenses, Registrations:


Must have and maintain a valid Arizona Drivers License and an acceptable driving record. Class One Fingerprint Clearance Card.

PR (adult and infant) and First-Aid certification (within 30 days of position)

Crisis Prevention Intervention (within first 30 days in position)


Ability to work schedule required to fulfill duties of position. This may include days, nights, evenings, and/or weekends. At times, individual must be able to work in a fast-paced environment with ability to handle and prioritize multiple, competing tasks and demands and to seek supervisory assistance as appropriate.

Physical Demands:

The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the Team Member is regularly required to talk or hear. The Team Member regularly is required to stand, walk, sit, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms. The Team Member frequently lifts and/or moves up to 25 pounds. Specific vision abilities required by this job include close vision, ability to adjust focus, and manual dexterity in combination with eye/hand coordination.

Ability to travel to/from meetings throughout day. Exposed to outside environment on a daily basis. Exposure to hazards involving heath and safety hazards due to entering unknown environments, such as group homes, shelters, etc. At times, neighborhoods may require individual to take extra safety precautions.

At times, clients may exhibit aggressive behavior and require non-violent crisis intervention.

OSHA Category:

Category I: Agency personnel with a high risk of coming into direct contact with blood and body fluids for which specific precautions must be taken. This position has been identified as Category I as it is most likely to treat, assist or clean up after sick and injured students and clients and/or attend to kitchen accidents or injuries.

The above statements are intended to describe the general nature and level of work performed by people assigned to this job. They are not intended to be an exhaustive list of responsibilities, duties and skills required of personnel so classified. Other functions may be assigned and management retains the right to add or change the duties at any time.


This job description is meant to describe the general nature and level of work being performed; it is not intended or is implied to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.