Job Description
Lead Cleaner
Hourly Wage
ISS offers full-time employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program based on employment status. $16 per hour - $16.50 per hour .
Work Hours
The work hours for this position are approximately Mon - Fri + Weekends 9:30 pm - 5:00 am .
Key Purpose
The Lead Cleaner oversees the daily cleaning tasks of cleaning/ janitorial team while keeping assigned areas, such as offices, commercial spaces, industrial spaces, or institutional buildings, in a clean and orderly condition. You will work successfully with fellow employees, clients, and all levels of the organization. You are expected to understand and follow instructions, both verbal and written; and explain how to complete a task using basic communication skills.
Success Criteria
Comply with safety rules, policies, and procedures
Perform work assignments in a team with other employees
Solve minor cleaning issues
Direct special cleaning projects
Train new employees on cleaning procedures and chemicals
Follow all company procedures, policies, and rules
Take direction and respond to supervision
Communicate with the team, co-workers, managers, and customers professionally
Fill in during staff shortage
Support Cleaning Manager in completing punch-list items
Use proper personal protective equipment
Present a professional appearance and conduct
Understand reporting systems and the environment
Key Areas of Collaboration and Influence
A solid commitment to the guest experience
Always remember safety first
Build respectful relationships with all teammates and guests
Willingness to take directions from the Cleaning Supervisor/ Manager
Coordinate activities with other internal departments
Participate in team meetings
Understand customer service and satisfaction
Instilling trust
Ideal Candidate Experience
2+ years of commercial janitorial
Understand that safety is a top priority and comply with all safety rules, policies, and procedures
Must be a team player and committed to working in a fast-paced, quality environment
Demonstrates exceptional customer service skills
Bilingual (English/ Spanish) is a plus
Key Accountabilities
Direct special cleaning projects
Support and train new cleaners
Stocking and inventorying supply closets
Vacuuming
Edging
Dusting
Cleaning and stocking restrooms and breakrooms
Window cleaning
Emptying trash and transporting to proper disposal area
Sweeping and mopping floors
Assist Cleaning Manager with day-to-day operations
May perform other duties as assigned
Physical Demands & Work Environment
To perform the necessary functions and tasks of the job you are required to: Stand 33%, Walk >66%, Sit <>
Use of hands to finger, handle, rub, grip, and feel <>
Reach above shoulders <>
Push/pull and grasp with hands and arms 33-50%
Climb or balance <33% stoop,="" kneel,="" crouch,="" or="" crawl="">33%><>
Perform repetitive tasks
Must be able to stand for extended periods of time
Frequently lift 0-10 pounds
Must be able to work under pressure and time deadlines during peak periods
As a global organization, ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and to positively influence the market wherever we operate.