ISS World Careers

Centennial, Colorado, United States

Cleaner Lead

Posted over 1 month ago

Job Description

Hourly Wage

ISS offers full-time employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program based on employment status. $25.75 per hour - $26 per hour .

Work Hours

The work hours for this position are approximately Mon - Fri + Weekends 1:30 pm - 10:00 pm .

Key Purpose

The Lead Cleaner oversees the daily cleaning tasks of cleaning/ janitorial team while keeping assigned areas, such as offices, commercial spaces, industrial spaces, or institutional buildings, in a clean and orderly condition. You will work successfully with fellow employees, clients, and all levels of the organization. You are expected to understand and follow instructions, both verbal and written; and explain how to complete a task using basic communication skills.

Success Criteria

Comply with safety rules, policies, and procedures

Perform work assignments in a team with other employees

Solve minor cleaning issues

Direct special cleaning projects

Train new employees on cleaning procedures and chemicals

Follow all company procedures, policies, and rules

Take direction and respond to supervision

Communicate with the team, co-workers, managers, and customers professionally

Fill in during staff shortage

Support Cleaning Manager in completing punch-list items

Use proper personal protective equipment

Present a professional appearance and conduct

Understand reporting systems and the environment

Key Areas of Collaboration and Influence

A solid commitment to the guest experience

Always remember safety first

Build respectful relationships with all teammates and guests

Willingness to take directions from the Cleaning Supervisor/ Manager

Coordinate activities with other internal departments

Participate in team meetings

Understand customer service and satisfaction

Instilling trust

Ideal Candidate Experience

2+ years of commercial janitorial

Understand that safety is a top priority and comply with all safety rules, policies, and procedures

Must be a team player and committed to working in a fast-paced, quality environment

Demonstrates exceptional customer service skills

Bilingual (English/ Spanish) is a plus

Key Accountabilities

Direct special cleaning projects

Support and train new cleaners

Stocking and inventorying supply closets




Cleaning and stocking restrooms and breakrooms

Window cleaning

Emptying trash and transporting to proper disposal area

Sweeping and mopping floors

Assist Cleaning Manager with day-to-day operations

May perform other duties as assigned

Physical Demands & Work Environment

To perform the necessary functions and tasks of the job you are required to: Stand 33%, Walk >66%, Sit <>

Use of hands to finger, handle, rub, grip, and feel <>

Reach above shoulders <>

Push/pull and grasp with hands and arms 33-50%

Climb or balance <33% stoop,="" kneel,="" crouch,="" or="" crawl="">33%><>

Perform repetitive tasks

Must be able to stand for extended periods of time

Frequently lift 0-10 pounds

Must be able to work under pressure and time deadlines during peak periods

As a global organization, ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and to positively influence the market wherever we operate.