Community Health Worker

Harris Health is a nationally recognized health system comprising three teaching hospitals and an extensive network of ambulatory care centers serving the people of Harris County, Texas, since 1966. Staffed by the faculty, fellows and residents from two nationally ranked medical schools, Baylor College of Medicine and The University of Texas Health Science Center at Houston (UTHealth), Harris Health is the first healthcare system in Houston to receive the prestigious National Committee for Quality Assurance (NCQA) designation for its network of patient-centered medical homes.

Each year, Harris Health provides more than 1.8 million total outpatient visits through its more than 40 ambulatory care facilities. Additionally, Harris Health sees more than 177,000 emergency visits at its Level 1 and Level 3 trauma centers and 35,000 hospital admissions through its two hospitals: Ben Taub and LBJ.

Established by voter referendum to enhance the level of charity care available in the community, Harris Health System has often received national recognition for serving those in need and for its achievements in operational excellence, such as being named to the 2011, 2012, 2013 and 2014 Most Wired Hospitals lists by the American Hospital Association’s Hospitals & Health Networks magazine.

Additionally, Harris Health System is pleased that each of its hospitals — Ben Taub and Lyndon B. Johnson — achieved Pathway to Excellence™ designation by the American Nurses Credentialing Center.

JOB SUMMARY:

As a Community Health Worker, you will serve as an integral member of Harris Health's interdisciplinary care team, partnering to help patients improve their health holistically. You will work directly with patients to assess needs across all aspects of their lives, including any economic and social challenges alongside their physical and mental health needs. The information you gather will support the development of a team-based action plan, and your ongoing work with the patient will include establishing the patient's priorities and working together on goals. You will be the point person for a panel of patients, available and accessible to provide assistance or troubleshoot in a crisis. You will work alongside, and will be supported by, a care team associated with each patient in order to help improve patients' total health.

MINIMUM QUALIFICATIONS:

Education: High School Diploma or GED

Licenses & Certifications (preferred): Texas DSHS CHW Certification

Work Experience: Three (3) years experience with patient navigation, care management, or any kind of direct service provision to patients in a community health/outreach, and/or health care setting

Language Skills (preferred): English/Spanish;English/Vietnamese
Equipment Operated: Computer

Communication Skills: Above Average Verbal (Heavy Public Contact),
Writing/Correspondence

Proficiencies: Personal computer

JOB ATTRIBUTES:

Knowledge/Skills/Abilities: Analytical

Work Schedule: Flexible, Eligible for Telecommute, Travel, Weekends

OTHER REQUIREMENTS:

• You must have access to reliable transportation to travel to worksites throughout Harris County.
• You have a passion for working within the community you are a part of, or have been a part of in the past.
• You want to improve the health of patients and communities.
• You are a self-starter and a thinker who is eager to learn, improve, and grow.

Harris Health System benefits program is designed to provide you with more flexibility and choices in meeting your specific needs. Harris Health System benefits program allows you to protect your income in case of illness, death and disability, and to help you save for retirement.

It is the policy of Harris Health System to provide equal opportunity for all applicants for employment regardless political affiliation, race, color, national origin, age, sex, religious creed or disability. Applicants may request any reasonable accommodation(s) to participate in the application process.

Clerical and Administrative Support