Chicanos Por La Causa, Inc.

Española, New Mexico, United States

Community Support Advocate WIOA

Posted over 1 month ago

Job Description

Espanola NM

Community Support Advocate WIOA

HELP New Mexico has been empowering positive action through our services since 1965. We maintain a diversified approach to address community needs at 25 offices across the state. Come HELP New Mexico's change lives and improve the community where you live, play, and work.

CPLC expects that Community Support Advocates make it a priority to provide case management services to persons that are seeking to improve themselves and their life situation and to achieve self-sufficiency in key domains. Since the provision of Community Support Advocates is time intensive and they carry out a myriad of responsibilities, Community Support Advocates will be assigned a realistic caseload, based on how many persons can be properly served in our work development programs so that the assigned transition out of poverty (TOP) goal can be achieved.

This job description does not detail all duties of a particular job assignment. Additional duties, responsibilities and accountabilities may be assigned to an incumbent in this position.


The Community Support Advocate is responsible for their own work and has no supervisory authority or responsibility

Responsible for implementation of the CPLC Programs in accordance with grant guidelines. Provide case management services in the specified activities for eligible participants.

1. Conduct intake to determine eligibility for all applicants by completing family profiles and obtaining necessary documentation per agency and program requirements/guidelines.

2. Work closely with support staff to assure all aspects of the individuals needs are being addressed.

3. Perform further needs assessments and counseling service to determine the individual's need(s).

4. Develop a comprehensive service plan based on individual and family needs and goals.

5. Coordinate support linkages (including transportation and childcare) to remove barriers to employment.

6. Develop and maintain community resource information by collaborating with various organizations, i.e. attending interagency meetings, etc.

7. Act as advocate for the client at the point of entry in the service system.

8. Monitor service delivery and follow-up on referrals to other agencies.

9. Provide program services per agency and program procedures.

10. Ensure accurate and timely data entry relevant to records in approved computer system software such as CAP 60, CPFR, and NMCOS.

11. Responsible for other duties as deemed necessary by the Workforce Development Director or Vice President, including performing all phases of the agency's assistance program.


Education /Background:

Preferred: Associate's Degree from an accredited two-year junior college in Family Studies and two (2) years of progressive experience in all aspects of either employment and/or training programs, social services and/or with the low income population. Any combination of education from an accredited college or university and/or direct experience in this occupation totaling four (4) years may substitute for the required education and experience.

Effective January 3, 2022, all CPLC Employees and all Service Providers, are required to be Fully Vaccinated against COVID-19. Newly hired employees, who are not Fully Vaccinated at the time of hire, are expected to begin a vaccination series immediately upon hire. CPLC recognizes medical and religious exemptions to the COVID-19 vaccination requirement, in accordance with applicable law and upon approval by CPLC. However, any person approved for an exemption, without exception, is subject to masking, weekly COVID-19 testing at their expense, and other requirements established by CPLC from time to time.