Spectrum

Louisville, KY, United States

Customer Service Representative

Posted 17 days ago · Full time · $20.00 Hourly

Job Description

We’re hiring Customer Service Representatives now! Please note this is not a remote position.

Salary starts at $20/hr plus shift-differential ranging from $.75 to $1.50 extra per hour.

Curious about the Customer Service Representative role?

At our Ormsby Park Place location, we support internet, phone, and video-related services for our residential and business customers. Our Representatives are tech-savvy problem solvers who learn how to make a positive difference for their customers. Learn new skills to connect people and businesses in ways that really matter, including a range of technical support strategies, in our fully paid training program. Soon you’ll be able to provide over-the-phone technical fixes, process orders, provide escalation support, and optimize Spectrum’s high-speed services.

Why Spectrum?

Spectrum is connecting more people in more places with our advanced TV, Internet, Voice and Mobile services. Join a team committed to developing talent, rewarding effort with incentives, and providing opportunities for career growth. Discover why Forbes called Spectrum one of the “Happiest Places to Work” in 2018.

The benefits are clear:

• Comprehensive healthcare options

• 401(k) retirement savings and additional retirement accumulation plans

• Paid time off including holiday, sick days, personal days, and vacation days

• Tuition reimbursement for continuing education

• Free and discounted Spectrum services where available

Work Environment: 

• Modern Call Center

Work Schedule:

• Monday - Friday, 11am shift start or later = $.75

• Saturday - Sunday, 11am shift start or later = $1.50

This may be a new road for you, but the journey is all mapped out. No matter your background, our fully paid training programs can put you ahead of the curve on all the latest Spectrum technology. Get comfortable in your role with the help of a strong peer network and continued mentoring. We look forward to meeting you!

We are an Equal Opportunity Employer.

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