Director, Continuous Improvement

Company Description:

McDonalds is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonalds remains one of the worlds leading corporations after almost 70 years. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.

At McDonalds, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range of outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements.

Job Description:

McDonalds has set an ambition to become a Global Indirect Sourcing and Procurement leader. To make this happen, we are standing up a new Global Indirect Sourcing and Procurement Organization (IS&P). This organization will help McDonalds to better leverage our scale and unlock sustainable value for our company and communities. We are transforming our Indirect Sourcing and Procurement capabilities, processes, solutions, and ways of working to create One McDonalds Way of buying Indirect goods and services responsibly.

This role presents an exceptional career opportunity to be a part of this journey as the Continuous Improvement Lead. The primary focus of this role is to lead the development, implementation, and ongoing enhancement of global processes and supporting technologies across the Source-to-Invoice (S2I) lifecycle.

The Continuous Improvement Lead will be responsible for setting the strategic direction, building and managing a long-term roadmap, and defining success metrics for process and technology improvements. This includes overseeing the design and execution of process enhancements and digital initiatives consistent with best practices while supporting the unique needs of the business. It is expected that this role works closely within the IS&P function and broader business stakeholders to understand their requirements, continuously gathering feedback and innovating against leading practices and business nuances. This role will lead a global team composed of process capability owners and product capability owners, ensuring that responsibilities are appropriately distributed based on business priorities and team capacity.

Key Responsibilities:

• Lead Global Process Ownership (GPL) and Functional Solutions team to establish and drive global strategic initiatives and continuous improvements across the entire source-to-invoice process
• Define the end-to-end process and technology strategy, and translate it into clear operational objectives, performance targets and roadmaps
• Serve as the Product Owner / expert and govern the products & platforms to drive enhancements, harmonize data and ensure scalability of systems (e.g., less customization) to drive a "One McDonalds Way"
• Serve as an ambassador for the Indirect Sourcing & Procurement (IS&P) team, positioned as a partner to the business between key, IT, Finance, Legal, and business stakeholders
• Translate business requirements and embed new processes into system requirements. Prioritize enhancements / upgrades based on factors like business value, risk, and resources.
• Lead regular reviews of the S2P and CLM solutions and their ability to meet Procurement, Finance, Legal, and business needs and facilitate effective and efficient processes.
• Develop prioritized pipeline of process improvements (e.g. operating model, tools & technology, etc.) and work with GPL functional teams to quantify the value and investment required
• Identify team training and growth opportunities to elevate best-in-class status

Benefits eligible: Yes
Bonus eligible: Yes
Long term incentive eligible: Yes
The expected salary range for this role is $168,350 - $218,860 per year
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.

Qualifications:

Knowledge and Skill Requirements:

• Minimum 4-year degree, MBA preferred
• 7+ years of relevant experience with Business or Supply Chain background, preferably in a Global landscape
• 3+ years experience leading teams and managing multiple projects
• Experience in conducting influential discussions with executive leaders
• Skills: Strategic Thinking, Executive Presence / Communications, Stakeholder Management, Mentoring and Coaching, Project Management

Additional Information:

Benefits eligible: This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment.

Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance.

Long term Incentive eligible: This position is eligible for stock or other equity grants pursuant to McDonalds long-term incentive plan.

McDonalds is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonalds provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact mcdhrbenefits@us.mcd.com. Reasonable accommodations will be determined on a case-by-case basis.

McDonalds provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.