Advantage Solutions

Grand Rapids, Michigan, United States

Director Field Operations

Posted over 1 month ago

Job Description

Director Field Operations

At our Company, we grow People, Brands, and Businesses! We are seeking a highly dynamic Director of Field Operations to build and lead a large team of Regional Managers across a multi-state region for an exciting new account with a major retailer. The Director Field Operations manages, trains, coaches, and directs a large team of full-time managers and part-time Event Specialists who are responsible for supporting and executing all In Connected Marketing Services division events, projects, and initiatives. This is done within a specific geographic area to ensure client and customer program standards are met and sales volume is increased through excellent one-to-one customer engagement at the point of purchase. Collaborate with field personnel at all levels, members of senior office management, as well as, client and customer contacts to maintain operational effectiveness.

Bring your skills and build your career with IN Connected Marketing Services, the marketing division of the Company, where our focus is on influencing buyer behavior and driving sales through shopper marketing, experiential marketing, in-store event services and more. We form close relationships with leading brands and retailers that matter most. Apply today!

What we offer:

  • Full-Time Benefits (Medical, Dental, Vision, Life)
  • 401(k) with company match
  • Training and Career Development
  • Generous Paid Time-Off


  • Complete operational requirements by scheduling and assigning associates and following up on work results.
  • Maintain staff by recruiting, selecting, orienting, and training associates; Achieve job results through the coaching, counseling, and discipline of associates; monitoring, planning, and appraising job results.
  • Achieve business execution and event/project compliance objectives by prioritizing, and organizing multiple event/project priorities with local managers and Event Specialists.
  • Accomplish specific client and division goals and objectives through adequate staffing and on-date execution according to specific event manual direction and following food safety guidelines as appropriate.
  • Develop personalized development plans for each category of associate, successors, contributors, take actions, top/bottom performers specific to each individuals needs.
  • Increase retail effectiveness by communicating and reporting all competitive information, consumer complaints, and customer and client concerns in a timely manner to key office personnel.


  • Bachelor's Degree required or equivalent experience
  • 5+ years of experience in Retail Sales Manager or District Manager within the sales and marketing agency industry, or a direct sales company
  • 2-5 years of Supervisory experience
  • Ability to work independently and prioritize duties with minimal supervision, in order to meet deadlines
  • Strong understanding and experience managing large remote sales team operations
  • Ability to direct, lead, coach, and develop people