McDonald's - Corporate

Chicago, Illinois, United States

Director - Tech Transformation

Posted over 1 month ago

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Job Description

Company Description:

McDonald's evolving Accelerating the Arches growth strategy puts our customers and people first and demonstrates our competitive advantages to strengthen our brand. We are recognized on lists like Fortunes Most Admired Companies and Fast Companys Most Innovative Companies.

Doubling Down on the 4Ds (Delivery, Digital, Drive Thru, and Development)

Our growth pillars emphasize the critical role technology plays as the best-in-class, global omni-channel restaurant brand. Technology enables the organization through digital technologies, and improving the customer, crew and employee experience each and every day!

Global Technology forging the way

Leading the digitization of our business is the Technology organization made up of innovation specialists who build industry defining tech using the latest innovations and platforms, like AI and edge computing to deliver on the next set of groundbreaking opportunities for the business. We take on technology innovation challenges at an incredible scale, and work across global teams who are always hungry for a challenge! This provides access to compelling career paths for technologists. Its bonus points when you get to see your family and friends use the tech you build at their favorite McD restaurant.

Job Description:

McDonalds is on an exciting journey to transform our enterprise data, analytics, and AI function and turn our data into a winning advantage for the system. We are seeking a Technology Core team member to play a pivotal role in bridging the gap between our technology stakeholders and the data, analytics, and AI teams. You will serve as a liaison, representing the voice of the technology as we build the roadmap for investment and deployment of new data, analytics, and AI capabilities. This individual will leverage technical expertise and communication skills to drive alignment on the EDAA use case portfolio, timeline, and enablement strategy across McDonalds market and functional stakeholders.

Primary Responsibilities

  • Provides technical expertise and act as the voice of technology within the market enablement workstream to ensure the needs of the technology function are being recognized throughout each step of the process
  • Collaborate with stakeholders across global technology to understand needs and opportunities to implement new capabilities and ways of working
  • Serve as the one of the primary points of contact for market DAA technology teams, communicating any concerns and ensuring the success for the market enablement strategy
  • Supports technical market enablement planning activities and engagement with market stakeholders to understand current technology stacks and integration of technical requirements into planning activities
  • Help to craft the future vision for McDonalds data products and platforms across markets, functions, and global technology
  • Utilize experience with and understanding of McD technology processes, systems, and practices to advise and shape the future enterprise DAA technology hub
  • Creation of team to define and build the future state Enterprise Data, Analytics, and AI organization and managing delivery of the use cases and value committed to in the DAA business case.
  • Educational Background: Bachelors degree IT, Computer Science, Business or related discipline required; Masters preferred
  • Data and AI Experience: 5+ years experience in data, analytics, business intelligence, data management, or related fields.
  • Leadership Skills: 2+ years in a management role with demonstrated experience leading technical teams to deliver data, analytics, and AI capabilities
  • Technical Knowledge: Strong understanding of technical concepts like information architecture, data engineering, and development methodologies.
  • Technology Enablement Experience: 2+ years experience in leading or supporting enablement and integration activities for technologies, services, or IT initiatives.
  • Cross-functional Experience: Experience working in cross-functional, global teams and managing complex projects or programs.
  • Excellent communication skills: Strong communications skills and the ability to translate complex ideas to various global stakeholders
Additional Information:

McDonalds is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonalds provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact Reasonable accommodations will be determined on a case-by-case basis.

McDonalds provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.