Extra Space Storage
Santa Cruz, CA
Are you passionate about developing talent, customer service, and getting results? At Extra Space Storage we offer a great company culture without the retail hours! Since 2016 we have been a part of the S&P 500 and lead the self-storage industry in more ways than one. In addition, we are the recipient of multiple Best Places to Work. We are looking for engaged employees to join our team as we continue to experience amazing growth.
By developing and guiding your talented team members across multiple stores, you will be able to meet the needs of our customers and impact growth across Extra Space Storage.
Extra Space Storage Culture Guide
"Our people are the lifeblood of Extra Space." -Joe Margolis, CEO of Extra Space Storage.Qualifications
3+ years of multi-unit operations experience in one or more of the following: retail, restaurant, hotel, leasing, rental, or other customer service operation with responsibility for operating 5+ stores. Exceptional leadership, interpersonal, communication and problem-solving skills. Bachelors degree preferred.Leadership
Passion for hiring, developing, and retaining top talent to deliver legendary customer experiences.
Solicits customer feedback and follows up on customer service issues.
Partner effectively with team members and other leaders to achieve goals and successfully implement business initiatives. Serve as a resource to provide expertise on various operational and customer-related items.
Grow a portfolio of successful stores by learning the market and developing and executing district-level strategies to achieve goals specific to each stores unique strengths and opportunities.
Management of rental rates, discounts, Customer Protection Plan and other income sources.
Watch controllable expenses to provide the highest R.O.I. for each store.
Performs semi-annual audits and facility checklists, submits findings to division office and ensures follow up on any necessary action.
Utilizes management information tools and analyzes financial reports / P&L; addresses trends and issues in district performance.
Access external resources to support district-wide operations and to execute district and regional initiatives such as human resources, revenue management, procurement, finance, and marketing.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.If you are a current Extra Space employee, please apply through the "Find Internal Career Openings" in Workday.
Extra Space Storage is the second largest operator of self-storage facilities in the U.S. Since we were founded in 1977, weve taken the storage industry by storm. In 2015 alone we added 1.6 Billion dollars in new acquisitions to our already large property portfolio.
The cornerstone of Extra Space Storage is successful partnerships with our stakeholders, partners, investors and customers. Our goals are driven by an impassioned, dedicated workforce that thrives in the innovation driven corporate environment. We are the best, at getting better!
Our Team Makes Us EXTRAordinary
Knowledge is power and experience is valuable. This is why we strive to attract the best candidates for every position at Extra Space Storage. Every position is valuable to our success from our executive management team, corporate employees, on-site managers and call center team.
Offering a Career Path Paved with Innovation and Satisfaction
Attracting the best candidates in any field requires a commitment to job satisfaction. At Extra Space Storage, job satisfaction is high, this is why we have one of the best retention rates in the business. We know that our success depends on our team loving their jobs!
An Extra Space employee is number one valued and knows they are invaluable to the team, customer and company. Second they are passionate enjoying a challenging and rewarding career path armed with the tools they need to succeed. Add a fun work culture and spectacular offices makes Extra Space a pretty amazing place to work.