Fleet Services Service Writer

Overall Job Objective

Description

• An Employer that Values Each Employee and Prioritizes a Work Experience that Provides Ample Time for Stress Reduction and Work Life Balance.
• Paid Vacation And Sick Leave
• 15 Vacation Days Accrued Annually Starting Day One
  • After Three (3) Years of Service 18 Vacation Days Accrued Annually
  • After Five (5) Years of Service 20 Vacation Days Accrued Annually
• Ten Paid Holidays + One Paid Floating Holiday to Use as You Wish
• 13 Sick Leave Days Accrued Annually Starting Day One
• Paid Sabbaticals Every Five (5) Years
• Two Week Sabbatical After Five Years of Continuous Service
• Three Week Sabbatical After Ten Years of Continuous Service
• Four Week Sabbatical After Fifteen Years of Continuous Service
• Four Week Sabbaticals Every Five Years After Fifteen Years of Continuous Service
• Comprehensive Wellness Program
• Quarterly Wellness Challenges
• Vision Exams and Optometry Events Onsite
• Vaccination Clinics
• Onsite Mammogram and Prostate Screening Events
• Skin Cancer Screening Events Onsite
• Biometrics and Health Screening Events Onsite
• Financial Health and Retirement Planning Events Onsite & Online
• Fitness Resources and Onsite Sessions Like Yoga and Tai Chi
• Retirement Plans with Generous Employer Contributions - Guaranteed Lifetime Benefit!
• Variety of Top Tier Affordable Medical Plans - Six Different Medical Plans to Choose From
• Some Medical Plans with Zero Employee Premium Cost
• Dental and Vision Plans
• Tuition Reimbursement Program
• Alternative Work Schedules
• Telehealth
• Qualified Employer for the Public Service Loan Forgiveness Program through the Dept of Education
• Employee Assistance
• Program with Ongoing Training & Development Options
• Civil Service Leave
• VanPool Options
• Short-Term Disability - Employer Paid
• Basic Life Insurance - Employer Paid
• Flexible Spending Accounts for Dependent Care and Medical Expenses
• Suite of Voluntary Benefits including additional Life, Accident, Critical Illness & Cancer Insurance

Plus, work with an amazing team of people who are committed to making Pinal County a great place for its citizens and its employees

Working at Pinal County is an investment in YOU.

Apply today and find out why Pinal County is more than just a job.

Before you apply, watch this video to learn helpful tips to completing an application at Pinal County:

Application Tips

Read more about the position and see if it is a good match for you:

Pinal County does not participate in STEM Optional Practical Training (STEM OPT). Example of Duties

TYPICAL CLASSIFICATION ESSENTIAL DUTIES:

• Perform essential tasks in the operational support of Fleet Service functions.
• Coordination and scheduling of county vehicle maintenance and repair processes and procedures
• Communicates with all internal departments and external vendors to complete all essential duties.
• Maintains inventory and work order management systems with accuracy and efficiency.
• Manages processes involved with warranty repairs and parts replacements.
• Uses an Electronic Fleet Information Management System to maintain records of:
  • Vehicle repairs and maintenance
  • Asset and inventory management
  • Billing accuracy of work orders including parts and labor
  • Warranty information
  • Other appropriate information as needed
• Performs minor parts replacements on vehicles and equipment, such as batteries or wiper blades.
• Works in accordance with generally accepted automotive shop safety procedures and reports unsafe conditions and activities to supervisory staff.
• To promote and adhere to the workplace values of accountability, commitment, and teamwork to foster a collaborative workplace culture.
• Maintain absolute confidentiality of work-related issues, customer records, and restricted County information.
• Perform other related duties as required.

POSITION SPECIFIC DUTIES:
Fleet Services Service Writer;

• Coordinates communication and scheduling of all fleet vehicles to include vehicle preventative maintenance, vehicle repair work, vehicle warranty work, and vehicle availability.
• Creates and manages repair and maintenance work orders for fleet vehicles, ensuring billing and parts accuracy.
• Conducts quality control checks on completed work to ensure standards are maintained.
• Interacts with county departments to address vehicle issues, provide updates, and resolve concerns.
• Reserves, dispatches, and manages motor pool vehicle usage and maintenance to meet operational needs.
• Performs administrative tasks such as preparing operational and technical reports and maintaining service documentation.

Parts Specialists;

• Orders and maintains inventory of automotive parts, lubricants, and supplies as needed for repairs.
• Prepares cost estimates for repairs and maintenance based on initial diagnostics.
• Verifies, orders, tracks and receives parts and equipment for vehicles and systems.
• Orders and maintains miscellaneous shop and safety supplies and tools used in support of Fleet Services.
• Coordinates operational activities with inter-department personnel and vendors to assure optimal use of available resources and to minimize disruption of service or support.
• Performs administrative tasks such as preparing inventory reports for physical cycle counts and setting/monitoring minimum/maximum levels of inventory.

Minimum Requirements

• High school diploma or GED equivalent.
• A minimum of two years of experience performing one or more fleet operations functions including:
  • Ordering, receiving and issuing automotive parts and supplies in a commercial, automotive repair facility
  • Reserving, dispatching, or maintaining motor pool or rental vehicles
  • Creating automotive repair and maintenance work orders
  • Completing minor repairs and maintenance of motor vehicles
  • Direct interface with customers of a commercial vehicle repair facility or a large (100 vehicles) fleet operation
  • Valid Arizona State Drivers License.
• Preferred Qualifications:
  • Technical certifications from the National Institute for Automotive Service Excellence (ASE).

Supplemental Information

Knowledge, Skills and Abilities:

• Knowledge of customer service procedures and techniques.
• Knowledge of office procedures and equipment.
• Knowledge of maintenance requirements of light/medium automobiles and trucks.
• Knowledge of parts, equipment, and supplies used in the repair and maintenance of light/medium automobiles and trucks.
• Knowledge of applications of automated work order systems.
• Knowledge of generally accepted fleet management policies, procedures, and record keeping practices.
• Knowledge of general industry OSHA standards.
• Ability to evaluate vehicles and recommend repair and maintenance.
• Ability to read and interpret work orders, technical specifications and vehicle repair/maintenance manuals.
• Ability to effectively use electronic fleet management software to perform applicable job duties.
• Ability to communicate effectively orally and in writing in the English language.
• Ability to collaborate with internal customers.
• Ability to perform basic vehicle repairs and maintenance.
• Ability to perform basic arithmetic calculations.
• Ability to perform duties safely in accordance with generally accepted safety standards.
• Ability to understand and follow moderately complex oral and written instructions in the English language.
• Ability to accurately perform a wide variety of duties in a timely manner.

PHYSICAL DEMANDS:
The work is light and requires exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force to move objects. The work also requires the ability to finger, handle, reach, perform repetitive motion, lift, speak, hear, walk, and demonstrate visual and mental acuity.

WORK ENVIRONMENT:
Work is performed in a relatively safe, secure, and stable work environment.

Notice to Applicants:
We appreciate your interest in our employment opportunities. At Pinal County, we value professionalism and treating others with respect. If these values are not demonstrated throughout the application and interview process we reserve the right to remove your candidacy from consideration and may impact your future Pinal County applications.

The hiring salary for this position is dependent upon experience, qualifications and position funding; starting salaries above the first quartile require additional approval.

Every qualified candidate eligible to work in the United States is welcome to apply. However, visa sponsorship is not available.