GAMING INSPECTOR

DISTINGUISHING FEATURES OF THE CLASS:

The Gaming Inspector is responsible for ensuring all reports, patron disputes, and Gaming Compact violations

are handled professionally, maintaining proper reporting procedures throughout each shift.

ESSENTIAL FUNCTIONS:

 Monitor casino floor, observe customers, and employees to ensure compliance with Arizona Gaming

Regulations, Gaming Commission Regulations, and Casino management practices, policies and procedures.

 Write incident reports of any violations; monitor customers and employees to ensure no cheating or illegal

gaming devices are allowed; counsel and/or document employees for procedural violations.

 Monitor surveillance activities to ensure compliance with established policies/procedures; conduct

preliminary investigations of patron disputes, possible violations of policy/procedure, and/or violation of

Gaming Compact provisions.

 Verify jackpots, assist patrons, and answer general questions regarding gaming regulations, policies, and

procedures.

 Escort State Gaming Agency personnel when inspections occur.

 Must work shift work, rotating shifts, nights, weekends, and including holidays.

 Perform other related duties as assigned.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITY:

 Knowledge of Gaming Industry Regulations and organizational operating procedures.

 Knowledge of constitutional rights and protection afforded individuals involved in investigations.

 Skill in written and oral communication necessary for documentation, reporting incidents, explanation of

practices, policies and procedures to upper management, customer, employees and regulatory agencies.

 Skill in applying customer service/public relations in responding to customer and employee inquiries and/or

complaints.

 Good investigative report writing is necessary and is a significant part of the Inspector’s job duties.

 Ability to learn, understand and apply the regulations governing the rules and conduct to authorize games,

Gaming equipment and devices, negotiable transactions involving the Casino.